Arken Soothsayer Posted May 21, 2018 Share Posted May 21, 2018 An error has occurred. Further information is available in the server log and now, Just plain "Failed" I can't log in to SL or the website. Any ideas why? Link to comment Share on other sites More sharing options...
GreatBigHippy Posted May 21, 2018 Share Posted May 21, 2018 Same. Someone needs to go kick a server maybe? Link to comment Share on other sites More sharing options...
Moon Reverie Posted May 21, 2018 Share Posted May 21, 2018 I have the same problem. I was in SL and logged out and now cant log back in. I also cant get into my account details on website. No idea what to do but it's good to know it's not just me. I am hoping someone has a solution Link to comment Share on other sites More sharing options...
EllaWysh Posted May 21, 2018 Share Posted May 21, 2018 Same. I was seeing another post it seems there have been issues off & on since last night. Link to comment Share on other sites More sharing options...
Arken Soothsayer Posted May 21, 2018 Author Share Posted May 21, 2018 Whew, glad I'm not alone. Link to comment Share on other sites More sharing options...
AviNews Posted May 21, 2018 Share Posted May 21, 2018 (edited) Me too, can't get into either. Was in just a little earlier with no problems... so just happened. Of course Grid Status says ALL OPERATIONAL! of course Edited May 21, 2018 by AviNews Link to comment Share on other sites More sharing options...
West Habercom Posted May 21, 2018 Share Posted May 21, 2018 Happened last night too. Maybe they are fixing it as an unscheduled maintenance thing. Link to comment Share on other sites More sharing options...
Moon Reverie Posted May 21, 2018 Share Posted May 21, 2018 SL Grid status says no problems reported Link to comment Share on other sites More sharing options...
Orwar Posted May 21, 2018 Share Posted May 21, 2018 I can log in fine, but not on my alt. Link to comment Share on other sites More sharing options...
Cindy Evanier Posted May 21, 2018 Share Posted May 21, 2018 People inworld reporting issues logging into secondlife.com and the MP. I'm ok but hanging fire for unscheduled maintenance Link to comment Share on other sites More sharing options...
Ayla Wemyss Posted May 21, 2018 Share Posted May 21, 2018 When I try to log in it tells me to check username and password. Link to comment Share on other sites More sharing options...
Moon Reverie Posted May 21, 2018 Share Posted May 21, 2018 yes Ayla SL seems to not connect to some User Details both inworld and on website account details page (which wont load) - so checking them is of no use Link to comment Share on other sites More sharing options...
Finned Tigerfish Posted May 21, 2018 Share Posted May 21, 2018 Probably the Amazon servers they are using - LL forgot to pay new Prime fee! 1 Link to comment Share on other sites More sharing options...
Jeny Howlett Posted May 21, 2018 Share Posted May 21, 2018 sigh who broke SL? Link to comment Share on other sites More sharing options...
Jenni Darkwatch Posted May 21, 2018 Share Posted May 21, 2018 Seems to be an issue with the auth server? I can't log in either, not to the dashboard and not into SL. Link to comment Share on other sites More sharing options...
Moon Reverie Posted May 21, 2018 Share Posted May 21, 2018 yes Ayla SL seems to not connect to some User Details both inworld and on website account details page (which wont load) - so checking them is of no use The SL Support site also wont load so its kind of hard to report the problem Link to comment Share on other sites More sharing options...
Ayla Wemyss Posted May 21, 2018 Share Posted May 21, 2018 Anyone have a phone #? Link to comment Share on other sites More sharing options...
Moon Reverie Posted May 21, 2018 Share Posted May 21, 2018 Call toll-free in the US/Canada: 800-294-1067 or 703-286-6277 Link to comment Share on other sites More sharing options...
Moon Reverie Posted May 21, 2018 Share Posted May 21, 2018 I am in UK so cant use that Link to comment Share on other sites More sharing options...
OliverSwift Posted May 21, 2018 Share Posted May 21, 2018 yup saying to check username and password for me also Link to comment Share on other sites More sharing options...
GreatBigHippy Posted May 21, 2018 Share Posted May 21, 2018 Linden Lab server rooms cam feed. 3 Link to comment Share on other sites More sharing options...
Kala Balut Posted May 21, 2018 Share Posted May 21, 2018 Same here... Link to comment Share on other sites More sharing options...
Jeny Howlett Posted May 21, 2018 Share Posted May 21, 2018 (edited) Reporting Live from LL HQ .. Edited May 21, 2018 by Jeny Howlett 2 Link to comment Share on other sites More sharing options...
Ayla Wemyss Posted May 21, 2018 Share Posted May 21, 2018 My partner tried calling. They can't accept bug reports over the phone and the support page seems to have issues as well. When I try to get on support.secondlife.com I get Error in discovery: Error fetching XRDS document: (56, 'GnuTLS recv error (-54): Error in the pull function.') Link to comment Share on other sites More sharing options...
Moon Reverie Posted May 21, 2018 Share Posted May 21, 2018 Investigating We are aware that there may be intermittent issues with Second Life logins at this time. We are actively investigating the issue, and will provide updates via this blog. Please contact Support if you experience any difficulty with any purchases made during this time. May 21, 06:08 PDT Link to comment Share on other sites More sharing options...
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