Jump to content
  • 0

help for purchase not received


rubyelena
 Share

You are about to reply to a thread that has been inactive for 1570 days.

Please take a moment to consider if this thread is worth bumping.

Question

7 answers to this question

Recommended Posts

  • 0

First off, remove the name from your post because it is against the rules to name people here.

Second - We are not LL, so we can only offer suggestions.

Have you checked the store to see if there is a Redeliviery terminal - and if so, did you try that?  If there is not a redelivery terminal or if it doesn't work, have you contacted the person?  When contacting someone about a non-delivery, you'll need to send them proof of your purchase (though some can find it on their own from their own L$ info).  Best thing is to copy your transaction information (from your Dashboard / L$ Transaction History) and paste that into a notecard and then give that notecard to the person (drop it on their profile).

Link to comment
Share on other sites

  • 0
29 minutes ago, rubyelena said:

i don't find the transaction information..

If it was purchased inworld, then there will be transaction information OR the purchase did not really go through and that means that you did not really lose any money.

Verify you are looking in the right place -- go to secondlife.com and look here:

image.png.c462ee1783795a389d65afb82e48a16a.png

 

Remove the L$0 transactions and modify the dates if needed:

image.png.95a8d3e02355b108cf16fc50ab2b1596.png

 

If it does not show up, then you really did not lose any L$.  For some reason the transaction simply failed.  You can try again.

 

  • Like 1
Link to comment
Share on other sites

You are about to reply to a thread that has been inactive for 1570 days.

Please take a moment to consider if this thread is worth bumping.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...