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ranguitar

how can i cancel the Downgrade Requested ?

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Since you are likely still premium why not chat up Live Support (they are closed now I think until Monday). You could also put in a support ticket. Both will likely wait until the new week begins. 

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No need to panic.

You premium will remain in effect until the next renewal date. As Chic said, you could just put in a support ticket, though if you look at the left side of your web dashboard (login to your account) you should see PREMIUM MEMBERSHIP link.

On that page, it may have BASIC MEMBERSHIP selected (because you canceled) - simply select the version of Premium you want (monthly, quarterly, annually) then at the bottom of the page click the CHANGE MEMBERSHIP button. This will effectively "cancel" your downgrade. You will not be charged anything because you already are Premium member. Whichever version you chose is how they will bill you at renewal time ($72 if you chose annually, etc.)

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1 hour ago, Alyona Su said:

- simply select the version of Premium you want (monthly, quarterly, annually)

no that does not work, ( unless thats very recently changed), contacting support is the only solution.

Trying to change the pending downgrade only gives a failure message.

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