LittleMe Jewell Posted March 23, 2018 Share Posted March 23, 2018 @Tommy Linden - The cover photos on people's forum profile pages are all just graying black areas now, with the photo not actually showing. Was a change put in that might have impacted this? 1 Link to comment Share on other sites More sharing options...
Administrators Tommy Linden Posted March 23, 2018 Administrators Share Posted March 23, 2018 Let me look into this, and I will get back to you. 3 5 Link to comment Share on other sites More sharing options...
LittleMe Jewell Posted March 23, 2018 Author Share Posted March 23, 2018 1 hour ago, Tommy Linden said: Let me look into this, and I will get back to you. Something we have noticed - if I hover over your name here in the forums threads, your cover photo will start out grey but will resolve to the image within 1-2 seconds. Yet I can't get it to resolve to an actual picture when I'm on anyone's profile page. 2 Link to comment Share on other sites More sharing options...
Rhonda Huntress Posted March 23, 2018 Share Posted March 23, 2018 39 minutes ago, LittleMe Jewell said: Yet I can't get it to resolve to an actual picture when I'm on anyone's profile page. My own stays gray for me, too. Link to comment Share on other sites More sharing options...
Derekmate Posted March 23, 2018 Share Posted March 23, 2018 1 hour ago, LittleMe Jewell said: Something we have noticed - if I hover over your name here in the forums threads, your cover photo will start out grey but will resolve to the image within 1-2 seconds. Yet I can't get it to resolve to an actual picture when I'm on anyone's profile page. it is just lag, make it more like sl 3 Link to comment Share on other sites More sharing options...
Whirly Fizzle Posted March 24, 2018 Share Posted March 24, 2018 JIRA issue: BUG-215948 - Cover photo in SL community profiles not appearing 1 Link to comment Share on other sites More sharing options...
Chic Aeon Posted March 24, 2018 Share Posted March 24, 2018 I can see them all so either it got fixed OR perhaps some of the background photos are too heavy. Just because they will LET you upload a huge size of file, doesn't mean you should (old web page designer here :D). Link to comment Share on other sites More sharing options...
Parhelion Palou Posted March 24, 2018 Share Posted March 24, 2018 (edited) They're still all grey for me if I look in a profile. It shouldn't be the size (whether in dimension or byte count) because these were all working fine until recently. I first noticed the problem earlier this week. I tried removing & replacing the cover photo with the same one. Still grey. I cut each dimension by half (to 750x135, 69KB) and tried that one. Still grey. The max size is 0.98MB, BTW. Edited March 24, 2018 by Parhelion Palou Additional information Link to comment Share on other sites More sharing options...
Chassie Rowley Posted March 24, 2018 Share Posted March 24, 2018 20 minutes ago, Chic Aeon said: I can see them all so either it got fixed OR perhaps some of the background photos are too heavy. Just because they will LET you upload a huge size of file, doesn't mean you should (old web page designer here :D). Still grey here too. I did try upload one pic and it was refused due to size. I edited it down (Gimp) and it was accepted. So a size limit is still in effect. I did crop it in such a way from seeing it while hovering over my profile pic. But when all is said and done, it's nice to be able to move the pic around for the best view, but you have to be able to see it in the first place. Link to comment Share on other sites More sharing options...
Whirly Fizzle Posted March 24, 2018 Share Posted March 24, 2018 Still grey for me too. But the image URL is correct & loads the image. Link to comment Share on other sites More sharing options...
Chic Aeon Posted March 24, 2018 Share Posted March 24, 2018 OH, sorry . Misunderstood. I was looking at the photo icons in the sidebar here at the forums, not the actual profile pages. Yes, mine is gray for me too. They DO WORK from the small icons on the left - LOL. 1 Link to comment Share on other sites More sharing options...
Administrators Tommy Linden Posted March 27, 2018 Administrators Share Posted March 27, 2018 At this time it should be fixed, I have gone through and checked a few random profiles and the images are now loading. 1 2 Link to comment Share on other sites More sharing options...
Whirly Fizzle Posted March 27, 2018 Share Posted March 27, 2018 Looks fixed for me! <3 Link to comment Share on other sites More sharing options...
Chassie Rowley Posted March 27, 2018 Share Posted March 27, 2018 Working here again. Woo woo! Link to comment Share on other sites More sharing options...
Facebook
Instagram
Twitter
YouTube
Flickr
Recommended Posts
Please take a moment to consider if this thread is worth bumping.
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now