FS not restoring Chat Logs

[Kia Kiyori]

Not even going to attempt to fill out a JIRA report - the last request for support over DoF Issues remains unanswered (a month now - unacceptable), but I'm wondering if the following is happening to others, or whether it's (typically) only happening to me:

Crashed roughly an hour ago (just another day at the office taking photos on ultra) but when I logged back in, all my chat logs were gone and Firestorm is not restoring them. Never happened before today.

Reinstalled FS - waste of time - chat logs are still not being restored. Originally followed FS's own advice by saving them to Documents months ago - I can see them set there in Preferences, but they're not loading. They've always loaded. Always. Until an hour ago.

Relogged several times. Nothing. 

If the devil's in the details, then here they are:

CPU: Intel(R) Core(TM) i7-5500U CPU @ 2.40GHz (2396.52 MHz)
Memory: 8095 MB
OS Version: Microsoft Windows 10 64-bit (Build 16299)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 820M/PCIe/SSE2

Windows Graphics Driver Version: 23.21.13.9101
OpenGL Version: 4.6.0 NVIDIA 391.01

RestrainedLove API: (disabled)
libcurl Version: libcurl/7.47.0 OpenSSL/1.0.1i zlib/1.2.8
J2C Decoder Version: KDU v7.9.1
Audio Driver Version: FMOD Ex 4.44.61
LLCEFLib/CEF Version: 1.5.3-(CEF-WIN-3.2526.1347-32)
LibVLC Version: 2.2.4
Voice Server Version: Not Connected
Settings mode: Firestorm
Viewer Skin: Firestorm (Dark)
Window size: 1366x715 px
Font Used: Deja Vu (96 dpi)
Font Size Adjustment: 0 pt
UI Scaling: 1
Draw distance: 104 m
Bandwidth: 550 kbit/s
LOD factor: 3
Render quality: Medium (3/7)
Advanced Lighting Model: No
Texture memory: 1024 MB (1)
VFS (cache) creation time (UTC): unknown
Built with MSVC version 1800
Packets Lost: 9/12,656 (0.1%)
March 19 2018 22:15:11 SL