Still can't login?

[Fiona1701]

I am still unable to login.  Is the SL grid still having massive problems?

[Rolig Loon]

No, I've been in world for the past hour or so, but you may expect it to be a bit bouncy tonight.  Usually, after an incident like this, it takes a while for things to get stable again.

[Cindy Evanier]

1 minute ago, Rolig Loon said:

No, I've been in world for the past hour or so, but you may expect it to be a bit bouncy tonight.  Usually, after an incident like this, it takes a while for things to get stable again.

Same here.  Just rezzed a mesh object and it was almost 5 minutes before it appeared.   

[Vi Paravane]

1707 LST. Still down for me. Today's status log shows three attempts to fix it this afternoon, all marked "resolved", but obviously they're not.

[Katey Haystack]

the support portal is down too 

 

[Rolig Loon]

Yup.  Like I said, after a big DDOS attack it takes things a while to settle down again.    I just crashed too.

[Katey Haystack]

oh so that what it was, well maybe the Ruskies where upset about having their curler getting caught for doping last week lol 

 

[Rolig Loon]

I'm pretty sure that's what it was.  This sort of thing happens a couple of times a year, when some clown can't think of anything better to do.

[Alexacroft]

i cant even load firestorm website for some reason either 

[Vi Paravane]

When I started the client this afternoon, I was immediately required to download an update. Strange, since I had to do the same yesterday. I closed the client, went to eat, then opened it up just now and it's downloading the second update this evening. Fingers crossed.

 

UPDATE: Joy! That did the trick.

Edited February 27, 2018 by Vi Paravane

[Rolig Loon]

18 minutes ago, Vi Paravane said:

When I started the client this afternoon, I was immediately required to download an update. Strange, since I had to do the same yesterday. I closed the client, went to eat, then opened it up just now and it's downloading the second update this evening. Fingers crossed.

See 

 

[EjeFief]

Me too, I can only log into my alt...

[LittleMe Jewell]

3 minutes ago, EjeFief said:

Me too, I can only log into my alt...

More issues - LL is aware

https://status.secondlifegrid.net/

 

[Fiona1701]

3 hours ago, EjeFief said:

Me too, I can only log into my alt...

ha...I don't have an alt...might be a good reason to get one

 

[LittleMe Jewell]

10 minutes ago, Fiona1701 said:

ha...I don't have an alt...might be a good reason to get one

 

Whether someone gets in with their main account or an alt account is just random chance.

[EjeFief]

7 hours ago, Fiona1701 said:

ha...I don't have an alt...might be a good reason to get one

 

There's no guarantee that an alt will work, as LittleMe Jewell said, it's honestly just a random chance based on factors I'm unaware of.

[Nalates Urriah]

23 hours ago, Fiona1701 said:

ha...I don't have an alt...might be a good reason to get one

As others have said, an Alt probably won't help with this issue. But, having an Alt is a good troubleshooting option. But, if you do set one up, understand they are not that useful for debugging network issues and often confuse people. 

The problem comes from how fast the Internet changes. By the time you can log off or crash out and re-log with an Alt the Internet has changed. So, it may not be the choice of avatar that is making the difference. There are avatar/account specific problems. So, the Alt's are handy to have. Just avoid jumping to bad conclusions when using one. Consider as many possibilities as you can until they are eliminated.