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KeviinSnow

keep crashing

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after the new update ,  everytime I log in

it log me out , saying Darn , you have been logged out of second life

this region may be experiencing trouble . please check your conection to the internet

 

BUT I have NP with my internet , also able to log in with other viewer

just not in SL viewer , its pissing me off 

shit.png

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The "Darn, you have been logged out..." message usually means that some part of the communication between your viewer and the simulator has been blocked. If you're not having problems with other programs, then the most likely culprit is that some firewall feature on your system is blocking the viewer.

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I even try turning off my firewall ,  it work with other viewers , NP ,  just SL viewer after the update

never had this problem before , I check my firewall , I turn it off , same ! , I had to keep trying maybe 5 if I'm lucky , 10 , 20 times before I was able to stay on

Edited by KeviinSnow

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Hi KeviinSnow, 

Would you please file a jira bug report? We can troubleshoot there and try to get to the bottom of this.  Some questions that we will ask:

* Is this only happening in a particular location? Can you try to log in to a different starting location?

* Is this only happening on a particular account? Can you log in and stay logged in on an alt?

* Which viewer can you use to log in successfully? Is that to the same location and with the same avatar that fails on the SL Viewer?

Thank you! See you in Jira! 

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On 2/21/2018 at 5:06 PM, Grumpity Linden said:

Hi KeviinSnow, 

Would you please file a jira bug report? We can troubleshoot there and try to get to the bottom of this.  Some questions that we will ask:

* Is this only happening in a particular location? Can you try to log in to a different starting location?

* Is this only happening on a particular account? Can you log in and stay logged in on an alt?

* Which viewer can you use to log in successfully? Is that to the same location and with the same avatar that fails on the SL Viewer?

Thank you! See you in Jira! 

yes i can lot in on my main Starry Little with NP

i also can log in with FS np but i have been using sl viewer since day one , idk how to use FS lol

so yes only on keviinsnow

i even try , using 3 different internet , my dls , my parent concast  and hotspot ,

all got no problem on my main starry Little

but kept disconnecting me on Keviinsnow ,

i would have to keep trying 10 , 20 time before i am able to stay on ,

how do i file a jira bug report ? do i post on another fourm ?

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10 hours ago, KeviinSnow said:

how do i file a jira bug report ? do i post on another fourm ?

Go to https://jira.secondlife.com/ and login with your SL username & password.
The click the "+ Create Issue" link in the top right - or use this link: https://jira.secondlife.com/secure/CreateIssue!default.jspa

What you can also do is, launch the viewer to the login screen (if you can't login) & in the top menu bar, go to Help -> Report bug, fill in the form & then click the "Create" button at the bottom of the form.

 

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