Version 5.1.0(511732) python27.dll error code 5

[Heike Maertens]

I'm suddenly getting a Fatal Error loading python DLL when trying to launch SL, can't work out why.  I"m on the latest Windows 10, Intel Core i5-3470, CPU 3.20 GHz, 8gb RAM, 64 bit.

The message refers to the Temp directory, and python27.dll, error code 5... Any advice would be great! Thanks...

[Whirly Fizzle]

I suspect it's a permissions problem.
Does running the viewer as admin allow successful launch?
Right click the desktop shortcut -> Run as administrator.

 

[Oz Linden]

10 hours ago, Heike Maertens said:

I'm suddenly getting a Fatal Error loading python DLL when trying to launch SL, can't work out why.  I"m on the latest Windows 10, Intel Core i5-3470, CPU 3.20 GHz, 8gb RAM, 64 bit.

The message refers to the Temp directory, and python27.dll, error code 5... Any advice would be great! Thanks...

Please file a Jira for this: https://jira.secondlife.com/

Look in your logs directory and see if there is an SL_Launcher.log file and/or and SL_Launcher.old file; if they are there, please attach them to the Jira.

[Heike Maertens]

On 23/01/2018 at 7:38 PM, Whirly Fizzle said:

I suspect it's a permissions problem.
Does running the viewer as admin allow successful launch?
Right click the desktop shortcut -> Run as administrator.

Yep, that seems to work...thanks!