"Darn, you have been logged out of Second Life"

[NJMike]

So ever since this month I have been having issues with being disconnected from Second Life at random times. I don't even have to be doing anything intensive, getting 60 FPS and no lag, but then after ten minutes or after an hour, I'll get randomly disconnected from SL. My internet connection in itself is still find, however. I tried lowering my max bandwidth from 10,000 kbps to 5,000 kbps, and it seemed to have fixed it for about a week, but now it is back again as of today.

My ISP that my household uses is Xfinity, and I run SL off of my desktop upstairs using wifi, running off of the wireless AC Xfinity modem/router from downstairs. The viewer that I use is Singularity Alpha.

Attached is my connection download and upload info if needed.

Edited December 25, 2017 by NJMike

[Janet Voxel]

I’d like to know the answer too. I have similar speeds. My husband can play Call of Dookie all night long with out interruption. Let me log on to SL on a random Saturday morning....boop....disconnected. Doesn’t happen all the time, just randomly. And when it disconnects I have to restart my entire modem to get back on,

[LittleMe Jewell]

Do your speed test using Tuscon -- the LL servers are not in Philly:  http://tucson.speedtest.net/

Also, you cannot compare SL to other gaming platforms.  Those games have content optimized by professionals and usually the entire game content (or most of it) is downloaded to your computer before you start playing.  In SL, all content is user generated and most is not optimized very well. That content must constantly stream to you.  If you get much packet loss or have a slow connection or misc connection issues over wireless, then you can be randomly disconnected.

Edited December 29, 2017 by LittleMe Jewell

[Janet Voxel]

How's that?

https://gyazo.com/10d2ac2b1b66a67d2909eea02497f6f9

[Claireschen Hesten]

I wouldn't be surprised if the WiFi is the problem it's entirely possible the WiFi in your system is being turned off or reset. your router is losing signal/connection, locking up or not locking on to the internet. If the viewer loses a connection to the net for long enough you'll get logged

[LittleMe Jewell]

When you are logged in, hit Ctrl+Shift+1 to get the Statistics display up.  Keep an eye on the Packet Loss reading up at the top.  See if that value is jumping up a lot.  That is one of the big reasons many people end up getting randomly logged out. 

If it is a packet loss issue, try a wired connection for a while and see if the results are any different.

[Geoff Beery]

I know quite a few people having this issue.It  doesn't seem to matter if its wifi or ethernet. or laptop or desktop either. Mostly it started within the last month. Prior to that no issues . 

Edited January 6, 2018 by Geoff Beery
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