The game screen flickers to black?

[Jessica5133]

I hadn't been on Secondlife in a while so once i started back up my game screen flickers back and fourth randomly from a black screen the back t the game screen. I had the most recent update on my computer downloaded. Is there a way to fix that or will it just keep doing that on my computer?

[Dilbert Dilweg]

Really hard to tell Jessica without knowing your specs of your PC.

Some cases flickering back and forth could be driver issues.

Some cases also the Video card may be getting hot. / If it has fans, see about cleaning them out,

Weak Power Supply's can also cause faulty video flickering or just go completely black

 

Good Luck

[Nalates Urriah]

Dilbert is right. We need to know more about your computer and which viewer you are using. You can easily get the information we need by clicking HELP in the viewer then About SL. Do a copy of the data and then paste it into your post.

Older computers start to develop problems. There are maintenance things one can do to help them along. Cleaning the fans, as Dilbert suggests, and air intakes is easy and an important maintenance.

The Second Life viewer is being upgraded. So, depending on how long the "in a while" is your machine may be reaching the minimum needed to run SL. Rumor is that will the release of mesh there will be higher minimum requirements for hardware and that the viewer will disable features based on your hardware.

If you are running on Apple, the problem may be drivers. Apple tends to use ATI video cards. Some of the newer drivers have problems with SL. You will need to search the forum to see what ATI drivers to avoid.

[Jessica5133]

Well see a while ago i uninstalled the game and then recently installed it again to play. It's the most recent version of the game. Also my computer isn't old either. I got it the beggening of this year, it's an Acer laptop (Aspire) I'm not sure if that information helps more.

 

[Lavender Yazimoto]

I have the same problem.  I cant log in without SL crashing or my screen going black.  I did what you suggeted. Here is my info:

 

CPU:               Intel® Pentium® 4 CPU 2.80GHz (2793 MHz)
Memory: 3070 MB
OS Version: Microsoft Windows XP Service Pack 3 (Build 2600) compatibility mode. real ver: 6.0 (Build 2900)
Graphics Card Vendor: ATI Technologies Inc.
Graphics Card: RADEON 9100 DDR x86/SSE2

Windows Graphics Driver Version: 6.14.0010.6614
OpenGL Version: 1.3.1072 WinXP Release

libcurl Version: libcurl/7.21.1 OpenSSL/0.9.8j zlib/1.2.3 c-ares/1.7.1
J2C Decoder Version: KDU v6.4.1
Audio Driver Version: FMOD version 3.750000
Qt Webkit Version: 4.7.1 (version number hard-coded)
Voice Server Version: Not Connected
Built with MSVC version 1400

 

Can you help? Thanks so much!

[Dilbert Dilweg]

Have you ever updated your ATI drivers? I will say this about ATI. You must remove the aold drivers when updating to new drivers.

If you have not done this. I would highly recommend it.

If that does not help. Try a different viewer. And see if there is any difference...

 

[Bassfishngoddess]

im having the same issue on all sl viewers, ive updated all of my drivers cant figure it out but talk about make your eyes hurt its killing my sl experience

if anyone has any info on how to fix this please please help

[Leelou00]

My screen also flickers to black. I use Firestorm to play. I know there is a new Firestorm release that just came out, but my computer was doing this before the new release. Here are my computer and game specs.

Firestorm 4.7.7 (48706) Mar  4 2016 22:26:47 (Firestorm-Release) with OpenSimulator support
Release Notes

CPU: Intel® Atom CPU  Z3735F @ 1.33GHz (1333.34 MHz)
Memory: 1954 MB
OS Version: Microsoft Windows 8.1 32-bit (Build 9600)
Graphics Card Vendor: Intel
Graphics Card: Intel® HD Graphics

Windows Graphics Driver Version: 10.18.0010.3577
OpenGL Version: 4.0.0 - Build 10.18.10.3577

RestrainedLove API: (disabled)
libcurl Version: libcurl/7.38.0 OpenSSL/1.0.1h zlib/1.2.8
J2C Decoder Version: KDU v7.7.1
Audio Driver Version: FMOD Ex 4.44.61
LLCEFLib/CEF Version: 1.5.3.FS6-(CEF-WIN-3.2526.1366.g8617e7c-32) (Chrome 47.0.2526.80)
Voice Server Version: Not Connected
Settings mode: Firestorm
Viewer Skin: Firestorm (Grey)
Font Used: OpenDyslexic (96 dpi)
Font Size Adjustment: 0 pt
UI Scaling: 1.05
Draw distance: 288 m
Bandwidth: 500 kbit/s
LOD factor: 2
Render quality: Medium-High (4/7)
Advanced Lighting Model: No
Texture memory: 512 MB (1)
VFS (cache) creation time (UTC): 2016-7-19T4:12:15
Built with MSVC version 1800