Pete Ovis Posted December 10, 2017 Share Posted December 10, 2017 Hi all Logged in today and got the "Your home location is not available" message I thought it may have been a restart but its been a few hours now and still am unable to tp home, the landlord isn't answering messages so am wondering if anyone here might have an idea what could be wrong, the sim is still visible on the map Any help would be appreciated Link to comment Share on other sites More sharing options...
Alwin Alcott Posted December 10, 2017 Share Posted December 10, 2017 1 hour ago, Pete Ovis said: Hi all Logged in today and got the "Your home location is not available" message I thought it may have been a restart but its been a few hours now and still am unable to tp home, the landlord isn't answering messages so am wondering if anyone here might have an idea what could be wrong, the sim is still visible on the map Any help would be appreciated when the sim is there the only one that can answer your question is the owner/landlord. You could try with a alt and see what happens. Link to comment Share on other sites More sharing options...
Pete Ovis Posted December 10, 2017 Author Share Posted December 10, 2017 1 hour ago, Alwin Alcott said: when the sim is there the only one that can answer your question is the owner/landlord. You could try with a alt and see what happens. Thanks for your reply, I just went inworld to take a look and the sim isn't there even though it's showing up on the map I'm guessing the landlord hasn't paid the tier for the sim and they're restricting access to it , still can't get in touch with the landlord Link to comment Share on other sites More sharing options...
Cindy Evanier Posted December 10, 2017 Share Posted December 10, 2017 Actually I had this or similar problem during the week. Overnight the sim had dropped offline randomly. I contacted the landlord and she couldn't tp there but said she was contacting LL. I filed a support ticket with LL too and as soon as support was open (5 am slt on a weekday) I got an email to say they had sorted it. As Alwin said, your first contact point is report it to your landlord. My sim was showing on the map too as if it was all there but it wasn't. Do you get a message when trying to tp. The message I got was Teleport failed. Failed to grant teleport capabilities Link to comment Share on other sites More sharing options...
Pete Ovis Posted December 10, 2017 Author Share Posted December 10, 2017 3 minutes ago, Cindy Evanier said: Actually I had this or similar problem during the week. Overnight the sim had dropped offline randomly. I contacted the landlord and she couldn't tp there but said she was contacting LL. I filed a support ticket with LL too and as soon as support was open (5 am slt on a weekday) I got an email to say they had sorted it. As Alwin said, your first contact point is report it to your landlord. My sim was showing on the map too as if it was all there but it wasn't. Do you get a message when trying to tp. The message I got was Teleport failed. Failed to grant teleport capabilities Hi there Thank you, that could be it. The message I get is "Teleport Failed. Sorry but the system was unable to complete your teleport request in a timely fashion. Please try again in a few minutes" Link to comment Share on other sites More sharing options...
LittleMe Jewell Posted December 10, 2017 Share Posted December 10, 2017 As Cindy mentioned, it could simply be that the sim dropped offline for some reason (rather than the landlord being behind on tier or anything). At this point, all you can do is open a support ticket with LL -- since the sim does not appear to be online - and send a Notecard and IM to your landlord (notecard w/ IM because IMs get capped so the landlord might not get the IM). Link to comment Share on other sites More sharing options...
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