Music Underground- Manager

[TylerBlake]

Music Underground Manager Job Description

Managers will moderate Music Underground Club by upholding the rules of the club.  Managers will monitor for griefers and moderate inappropriate patrons. 

Managers may eject and ban for:
1. Griefers
2. After speaking to an inappropriate patron.  Patrons must be reached in IM in a professional manner.  All conversations will need to be Gyazo or Screencaptured and turned into the Owners to document.
3. Inappropriate *****.

Managing talent:

1. DJ and Host call is 30  minutes before the start of the set. 
2. Managers will be responsible for making sure any vacant slots are filled by reaching out to other talent to fill it.
    - If a Host does not show and a backup cannot be found, the Manager will step into the role of host. The manger will receive the Host tip + manager payout. 
    - If a DJ does not show and a backup DJ cannot be found, the Manager can step into the role of DJ or ensure that BRM Radio is playing on the land and organize a trivia game earning the DJ tip + Manager payout. 
3. Managers will keep track of talent cancellations and replacements on the online spreadsheet, marking back ups and pick ups. 
4. Managers will moderate simple grievances and ensure that negative comments stay out of the staff chat and attend to grievances in IM.
5. Managers will ensure that casual chat is not allowed in the staff chat.
6. Ensure that all new talent have the appropriate tags and ability to load their streams.  IF there are issues with the Shoutcast, Managers will manually insert the streams into the land. 

Managing Elite Members:

1, Elite Members will have concierge services through the Managers. 
2. Managers will moderate the Elite Members chat group and address any issues that arise.  If an Elite Member issue cannot be resolved, the Manager will contact an Owner. 
3. Managers will promote the Elite Member group once per hour during performances and will promote the raffle items for the next month. This can be done through a NC copy/paste.

Manager pay:
1. Managers will receive a 5% of all tips during their shift. 
2. At the end of the month, after tier has been paid, raffles have been paid, and hourly Elite give away has been paid, the profits will be split with the Managers based on their involvement level.  50% of the profits at the end of the month will go to managers to be divided by the number of Managers and hours put in.   For example: If there are 4 managers who put in equal time and the 50% profit for Manager split is 10,000L, each manager would earn a bonus of 2500L at end of month.  Weight will be added to number of hours a Manager works to the split of the bonus money at the end of the month. 
***Managers that run efficient shifts, ensure that SL Event postings are done, and promote Elite Members, the higher the tip and bonus money will be for the Manager.