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MadisonRiver
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13 minutes ago, MadisonRiver said:

On 11-24-17 I used paypal to buy L4000. The purchase showed up in my paypal acct, but i never got  into my SL account.. What steps do we need to do to get my lindends back.

please check if you really did buy L$ , or if you placed a limit buy order.

Go to your accountpage, click the "manage" button and have a look if there's a open order in the Order history,

If there is and you have set a wrong exchange rate, cancel it. ( your USD will be put on the USD balance, not refunded to rl, and it will be used for the first new order or fees )

For such small amounts it's quicker to do a market buy, the profit for a limit buy is nearly nothing.

If there's no open order, contact support by ticket, or if you'r premium you can try live chat.

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