Pusssycat Whitesong Posted October 18, 2017 Share Posted October 18, 2017 hello this happen few months ago it only happens on this one account on all viewers i've relog rebooted my pc an modem i've cleared cache i can only log in when i do that others wise i cant log in it loads then nothing , some believe its corrupted inventory item i removed all my gestures i've charter test my avi i've turned off RLV all seem too only work for few hours then i crash an its all back too not being able too log on again i state again its only happening on this account can someone help me please ? Link to comment Share on other sites More sharing options...
Bree Giffen Posted October 18, 2017 Share Posted October 18, 2017 What viewers are you using? So you have a 2nd avatar that can log in and stay in SL on these viewers? If so, I would try to isolate the problem. Login to the linden viewer, switch to a starter avatar and go to an empty ocean sim. See how long you can stay there. Link to comment Share on other sites More sharing options...
Pusssycat Whitesong Posted October 18, 2017 Author Share Posted October 18, 2017 yes i've used LL viewer sing viewer catnip viewer an firestorm viewer i've done that too the only thing that kept me on is clearing the cache if i log on with out doing that it only gos too trying too log in just sits there , Link to comment Share on other sites More sharing options...
Whirly Fizzle Posted October 18, 2017 Share Posted October 18, 2017 (edited) Considering this problem is happening on multiple viewers but only on one account & you can login the affected account when cache is cleared all points to a problem with a large, flat inventory. File a support ticket with LL (https://support.secondlife.com/create-case/ & ask them to check your inventory so see if it needs to be de-flattened. LL support can fix this. Edited October 18, 2017 by Whirly Fizzle typo 1 Link to comment Share on other sites More sharing options...
Pusssycat Whitesong Posted October 19, 2017 Author Share Posted October 19, 2017 ok thank you both for your help i filed a ticket see what they can doo 1 Link to comment Share on other sites More sharing options...
Phil Deakins Posted October 19, 2017 Share Posted October 19, 2017 (edited) 12 hours ago, Whirly Fizzle said: Considering this problem is happening on multiple viewers but only on one account & you can login the affected account when cache is cleared all points to a problem with a large, flat inventory. Can you explain that, Whirly. I'm assuming that a 'flat inventory' is one in which a large number of items are in one folder, and not organised into sub-folders. Is that right? Also, why would having a very large number of items in one folder cause the problem? Words of one syllable will do very nicely (i.e. don't be too technical) I agree with the overview of your reasoning - that whatever is causing the problem is specific to that particular avatar, and inventories are avatar-specific. Edited October 19, 2017 by Phil Deakins Link to comment Share on other sites More sharing options...
Whirly Fizzle Posted October 19, 2017 Share Posted October 19, 2017 2 minutes ago, Phil Deakins said: I'm assuming that a 'flat inventory' is one in which a large number of items are in one folder, and not organised into sub-folders. Is that right? Yeah pretty much. Having a large number of items (where an item is a folder or a loose asset) in the root inventory folder causes the most problems. The more you nest your inventory into subfolders within subfolders, the better. 1 Link to comment Share on other sites More sharing options...
Phil Deakins Posted October 19, 2017 Share Posted October 19, 2017 Interesting. Thank you. Link to comment Share on other sites More sharing options...
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