Cannot connect

[jonnywes91]

When I login the load screen stops at "waiting for region handshake", then it goes back to the viewers login page with a message that says we're having trouble connecting, there may be a problem with your connect or the SL grid.
The viewer auto updater is still working (this is the default SL viewer), and Firestorm has the exact same issue when I login. The problem seems to be with my internet on base. I'm in the military and I'm using boingo (as it's the only thing available to me) and I only have this problem when I use boingo, when I took the same laptop back home it worked fine on my home internet. I've turned off my computer firewall completely as a test and didn't change the issue. Any thoughts?

[Cindy Evanier]

Not sure if you refer to a long standing issue or current one

Depending on where you are logging in to

https://secondlife-status.statuspage.io/incidents/hv0ht3gdjy1w

restarts are ongoing

try a different region or restart your router and wait for the all clear on the grid status

[Umbre Yue]

I was disconnected too and can't log back in. Status was updated to login issue but its more then that. I was getting Assest errors before it disconnected me.

[Zsigmond Alcott]

[jonnywes91]

no, I've tried multiple regions this is a problem that has been going on consistently for 2 weeks now. It's frustrating because when I use the same laptop on the weekend at home it's fine, but when I'm here on base it keeps being a problem.

[Zsigmond Alcott]

4 hours ago, jonnywes91 said:

when I use the same laptop on the weekend at home it's fine, but when I'm here on base it keeps being a problem.

Sounds like something changed at the base with the connection. 

There are no reported outages at this time.

https://status.secondlifegrid.net/

[Luckie Howlett]

I am having the exact same issue and have clean reinstalled SL and Firestorm viewers which has worked in the recent pass. Today nothing is working to get into my account... *sigh*

Any thoughts about why this is happening in Windows 10 on a very fast computer with a very fast internet 300 up and down. I am using my own hub and nothing has changed.