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Violation of TOS in a place i did not visit How does this happen?


Matto Whelan
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I got an email from Linden Labs today. which describes that I broke TOS in a place called Putnam.
by using scripted objects..

There is serveral issues I have with the date and location of this violation..

1. I rarely ever go to putnam, and as I checked the while place is no Rez
2. I did not go to putnam on the 16th of April 2011
3. The email aks that I use ticket support to appeal the case and there is no ticket system that I can see anymore on the Help area.
4. I believe that this is a case of some people or a group not liking me in the sim next door, for some oddd reason why must have all sent abuse tickets when I was not around from inworld..  so how do I know that the case generated is not from a group just bluffing about my doing these sort of things.
5.If the object somehow entered the space of putnam I wonder why people dont just turn off object entry.. then they would not have such issues..

Thanks and this is the email I got.


Matto

Dear Matto Whelan,

This email is notification of action regarding your Second Life account,
Matto Whelan, for violation of the Second Life Terms of Service or
Community Standards. The violation in question occurred on April 16, 2011
in the region of Putnam.


Violation: Community Standards: Disturbing the Peace, Scripted Objects

Every Resident has a right to live their Second Life. The
use of repetitive sounds, following or self-spawning items,
or other scripted objects that intentionally slow server
performance or inhibit other Resident's ability to enjoy
Second Life are examples of Disturbing the Peace.

 

Action:
No additional action is being taken at this time.

Appeal Process:
The decision to suspend your Second Life access was reached after
investigation of your use of the Second Life software and service. If you
would like to appeal your suspension, you may contact Second Life Support,
in writing, at the address below:

Attn: Account Reviews: Appeals
Linden Lab
945 Battery Street
San Francisco, CA 94111

You may also appeal electronically by filing a support ticket at
http://www.secondlife.com/support  For more information on this process,
please see this KnowledgeBase article http://bit.ly/hBIjz

Please provide relevant information that you believe would explain the
above violation.  Linden Lab reserves sole discretion in considering
whether to take any action on an appeal.


Sincerely,
Linden Lab

 

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Are you actually banned or suspended? That email says no further action, its a slap on the wrist. If your account was banned you wouldn`t be able to login to these forums on it.

As for the ticket for ban appeals, the knowledge base is still being updated but the correct ticket now is "Reactivate an old account" which is submitted on https://support.secondlife.com/create-case/ while not logged in on any account.

However if you are not banned, just take your warning & stay away from people that you obviously don`t get along with. SL is a huge place with over 30K sims, you don`t need to go to that one.

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