ENOUGH IS ENOUGH

[Tdawg14 Landfall]

Enough is enough!!! I am tired of my ISP or anyone else who keeps telling me to contact the damn developers of Second Life, and when i do, they are blatently rude and telling me they can't help me!! I tried to fill a jira and where did that leave me?!!! no where!!! i got a brand new computer, sold everything i had, where did it lead me?!!! same place. I am pissed off. my avatar keeps messing up, i get packet loss,my ISP are  <MODERATOR REDACTED>, and im constantly yelling and i lose my computer over it. i have been patient long enough. i am tired of it! i am tired of this stupid service not helping me with a damn thing. I told my friends that i may need to leave SL because of this crap. I AM TIRED OF IT!!! I want better tech support so i can do the things on SL I ENJOY! not wait 5 years when nothing is going to come out of it! i want a solution to this issue. 

Edited August 8, 2017 by Dakota Linden
http://wiki.secondlife.com/wiki/Linden_Lab_Official:Community_Participation_Guidelines

[Tdawg14 Landfall]

another thing to the people who answered: thank you all for the advice. this is greatly appreciated. I hope that with this info i can find a resolution to this issue. Again, sorry for my action on this feed. thank you <3

[LittleMe Jewell]

11 minutes ago, Tdawg14 Landfall said:

Also i noticed the guidelines. Dakota Linden, if you are reading this please note that this was meant as a question as to how to resolve a ongoing issue. if any kind of rule was broken you may close this feed. im deeply sorry. it got out of hand. i didn't know where else to turn. i was mad when typing...i had these problems for a while and well, no one offered me a solution for the last few years. Let me know by replying. 

Screaming in a post, getting frustrated with everything and everyone, will not get the thread closed.  As long as things stay civil such that there are no personal attacks on specific people, you can vent all you want.

[Tdawg14 Landfall]

Just now, LittleMe Jewell said:

Screaming in a post, getting frustrated with everything and everyone, will not get the thread closed.  As long as things stay civil such that there are no personal attacks on specific people, you can vent all you want.

thanks jewell. just making sure the guidelines aren't being broken by this feed. wouldn't want anything to happen...i really do appreciate the answers though. especially what i should say to my ISP the next time they make that ridiculous excuse again.

[Drake1 Nightfire]

2 hours ago, Tdawg14 Landfall said:

im 30. and before you say ANYTHING, yes i still live at home. i can't live on my own because im insecure. i don't even have a job. i left home in a police car in 2005 and was sent to group homes i didn't like. lived there for 4 years, came home, was not well due to what happened at those homes. My hands kept jerking, my hands were sweating, i could barely talk, i had lots of problems. May of that year i found the furry fandom and joined SL, found friends on here, and ive been here ever since. so you see, thats why im attached to SL and the friends i met. say what you will about me still being at home, it won't matter. 

I was only asking as you sound very much like a pissed off teen.. The issue is with your parents ISP. Since it is in their name they are the only ones that can really do anything about it. Everything you have said about your issue sounds like an ISP issue, not an SL one. Something is throttling your bandwidth. Either they are working on the lines, your router is old and needs replacing, you have a router that is not fully compatible with your ISP (comcast was notorious for this) or any number of issues from your home to the LL servers. Try a speedtest to the LL servers.. http://wiki.phoenixviewer.com/fs_speedtest let us know the results.. these are my results from Mass.. http://www.speedtest.net/my-result/6526562814

Edited August 9, 2017 by Drake1 Nightfire

[Tdawg14 Landfall]

1 hour ago, Drake1 Nightfire said:

I was only asking as you sound very much like a pissed off teen.. The issue is with your parents ISP. Since it is in their name they are the only ones that can really do anything about it. Everything you have said about your issue sounds like an ISP issue, not an SL one. Something is throttling your bandwidth. Either they are working on the lines, your router is old and needs replacing, you have a router that is not fully compatible with your ISP (comcast was notorious for this) or any number of issues from your home to the LL servers. Try a speedtest to the LL servers.. http://wiki.phoenixviewer.com/fs_speedtest let us know the results.. these are my results from Mass.. http://www.speedtest.net/my-result/6526562814

okay. here is what i have. through ethernet with my own modem(my parents have their own separate internet plan, mine is 300+) 356, ping 64. and yes this is testing at tuscan, AZ. 

[Tdawg14 Landfall]

1 hour ago, Drake1 Nightfire said:

I was only asking as you sound very much like a pissed off teen.. The issue is with your parents ISP. Since it is in their name they are the only ones that can really do anything about it. Everything you have said about your issue sounds like an ISP issue, not an SL one. Something is throttling your bandwidth. Either they are working on the lines, your router is old and needs replacing, you have a router that is not fully compatible with your ISP (comcast was notorious for this) or any number of issues from your home to the LL servers. Try a speedtest to the LL servers.. http://wiki.phoenixviewer.com/fs_speedtest let us know the results.. these are my results from Mass.. http://www.speedtest.net/my-result/6526562814

ISPs in the area are: Spectrum and AT&T. spectrum is the only fastest isp in my area. i live in dallas. before we moved, we were in plano and our isp was verizon. we moved in 2011

[Drake1 Nightfire]

1 hour ago, Tdawg14 Landfall said:

ISPs in the area are: Spectrum and AT&T. spectrum is the only fastest isp in my area. i live in dallas. before we moved, we were in plano and our isp was verizon. we moved in 2011

So, which one do you have? Funny how your issues started when you left verizon. It is most certainly an ISP issue.

[Tdawg14 Landfall]

Just now, Drake1 Nightfire said:

So, which one do you have? Funny how your issues started when you left verizon. It is most certainly an ISP issue.

spectrum(TWC)

[Tdawg14 Landfall]

1 minute ago, Drake1 Nightfire said:

So, which one do you have? Funny how your issues started when you left verizon. It is most certainly an ISP issue.

my parents and I have 2 separate modems and 2 separate packages, they have basic, and I have ultra 300. my modem is in my room, a Ubee(no router with it) directly plugged in through Ethernet.

[Tdawg14 Landfall]

6 minutes ago, Drake1 Nightfire said:

So, which one do you have? Funny how your issues started when you left verizon. It is most certainly an ISP issue.

just recently I had a splitter removed. that said splitter used to connect to a cable box, and my sister's boyfriend, Said(sieed) said that that causes interuptions, so it was removed. that was several weeks after the summer began. 

[Tdawg14 Landfall]

9 hours ago, Drake1 Nightfire said:

So, which one do you have? Funny how your issues started when you left verizon. It is most certainly an ISP issue.

Those links don't work anymore

[Tdawg14 Landfall]

9 hours ago, Drake1 Nightfire said:

So, which one do you have? Funny how your issues started when you left verizon. It is most certainly an ISP issue.

its bringing up "beta" and redirecting me to dallas

[Drake1 Nightfire]

2 hours ago, Tdawg14 Landfall said:

its bringing up "beta" and redirecting me to dallas

http://tucson.speedtest.net/

then click the "share this result" copy that link and paste it here...

Edited August 10, 2017 by Drake1 Nightfire

[Tdawg14 Landfall]

2 minutes ago, Drake1 Nightfire said:

http://tucson.speedtest.net/

first the antiflash box comes up then i click try beta, and then im redirected to dallas

[Drake1 Nightfire]

You dont have adobe flashplayer installed?!?!? if you do.. wait a few seconds for it to work.. 

[Tdawg14 Landfall]

55 minutes ago, Drake1 Nightfire said:

You dont have adobe flashplayer installed?!?!? if you do.. wait a few seconds for it to work.. 

i DO have flash. im in chrome

[Nalates Urriah]

@Tdawg14 Landfall

OMG! Let's clear up the confusion.

Ranting in the Answers section is pointless. If you are frustrated... kick the cat. Ranting here inspires the trolls to mess with you. The helpful people respond to clear statements of a problem and questions.

Your ISP is giving you a hard time. It is easier for them to blame SL than take the time to look at their system. Your questions should be 'How do I figure out who is the problem?' and 'How do I get them to do something?'

My Connection Troubleshooting Guide helps you figure out where the problem is and who to blame. The only choices are; you (operator error), your equipment, your ISP, the backbone provider your ISP uses, the backbone provider Linden Lab uses, Linden Lab's internal network, and-or the LL servers. Lots of stuff to check.

In running the troubleshooting steps you will record information that can be provided to your ISP and/or Linden Lab that shows where the problem is. Then they can get it fixed. If it is a backbone provider the ISP or LL has to deal with them. Most backbone providers can't be reached and refuse to talk to mere mortals.

Linden Lab in 9 years has always fixed the problems on their end. But, they can be guilty of assuming it is the user when it isn't. That is VERY reasonable on their part as years of experience show that is the most prevalent case. It usually only takes seconds for 10,000+ of us to let them know some part of their system is down. So, if you alone have a problem, the odds are it is on your end. When thousands of us have a problem odds are it is on LL's end.

When that is not the case, they have to be shown proof. Your word is that of an uninformed non-network specialist. They won't take it. Their time is better spent working on what they likely can fix. Whether that is right, just, or fair only matters to those that have lost contact with reality. It is the way it is. Cope.

Your ISP tends to behave similarly. They may think they know their stuff is working and push you off by sending you to anyone, not them...

Only when you have documented the problem showing where the fault is will they take action. Learn to deal with it.

Since you haven't given us the specifics of your system or Internet service, we can't really help you at the technical level. 

 

Edited August 11, 2017 by Nalates Urriah

[Pamela Galli]

32 minutes ago, Nalates Urriah said:

Whether that is right, just, or fair only matters to those that have lost contact with reality. It is the way it is. Cope.

Can we get this engraved somewhere?

(Except it  might matter to someone's mother.)

 

 

[Tdawg14 Landfall]

16 minutes ago, Nalates Urriah said:

@Tdawg14 Landfall

OMG! Let's clear up the confusion.

Ranting in the Answers section is pointless. If you are frustrated... kick the cat. Ranting here inspires the trolls to mess with you. The helpful people respond to clear statements of a problem and questions.

Your ISP is giving you a hard time. It is easier for them to blame SL than take the time to look at their system. Your questions should be 'How do I figure out who is the problem?' and 'How do I get them to do something?'

My Connection Troubleshooting Guide helps you figure out where the problem is and who to blame. The only choices are; you (operator error), your equipment, your ISP, the backbone provider your ISP uses, the backbone provider Linden Lab uses, Linden Lab's internal network, and-or the LL servers. Lots of stuff to check.

In running the troubleshooting steps you will record information that can be provided to your ISP and/or Linden Lab that shows where the problem is. Then they can get it fixed. If it is a backbone provider the ISP or LL has to deal with them. Most backbone providers can't be reached and refuse to talk to mere mortals.

Linden Lab in 9 years has always fixed the problems on their end. But, they can be guilty of assuming it is the user when it isn't. That is VERY reasonable on their part as years of experience show that is the most prevalent case. It usually only takes seconds for 10,000+ of us to let them know some part of their system is down. So, if you alone have a problem, the odds are it is on your end. When thousands of us have a problem odds are it is on LL's end.

When that is not the case, they have to be shown proof. Your word is that of an uninformed non-network specialist. They won't take it. Their time is better spent working on what they likely can fix. Whether that is right, just, or fair only matters to those that have lost contact with reality. It is the way it is. Cope.

Your ISP tends to behave similarly. They may think they know their stuff is working and push you off by sending you to anyone, not them...

Only when you have documented the problem showing where the fault is will they take action. Learn to deal with it.

Since you haven't given us the specifics of your system or Internet service, we can't really help you at the technical level. 

 

CPU: Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz (2807.99 MHz)
Memory: 16254 MB
OS Version: Microsoft Windows 10 64-bit (Build 15063)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce GTX 1070/PCIe/SSE2

Windows Graphics Driver Version: 23.21.0013.8512
OpenGL Version: 4.5.0 NVIDIA 385.12 <--- graphics 

 

ISP: Spectrum

OS:windows 10

computer: Alienware 17 R4

[Nalates Urriah]

I think you mis-assumed what 'specifics' are in relation to your problem. Go read the troubleshooting steps, follow them, then come back and talk to us.

[Tdawg14 Landfall]

41 minutes ago, Nalates Urriah said:

@Tdawg14 Landfall

OMG! Let's clear up the confusion.

Ranting in the Answers section is pointless. If you are frustrated... kick the cat. Ranting here inspires the trolls to mess with you. The helpful people respond to clear statements of a problem and questions.

Your ISP is giving you a hard time. It is easier for them to blame SL than take the time to look at their system. Your questions should be 'How do I figure out who is the problem?' and 'How do I get them to do something?'

My Connection Troubleshooting Guide helps you figure out where the problem is and who to blame. The only choices are; you (operator error), your equipment, your ISP, the backbone provider your ISP uses, the backbone provider Linden Lab uses, Linden Lab's internal network, and-or the LL servers. Lots of stuff to check.

In running the troubleshooting steps you will record information that can be provided to your ISP and/or Linden Lab that shows where the problem is. Then they can get it fixed. If it is a backbone provider the ISP or LL has to deal with them. Most backbone providers can't be reached and refuse to talk to mere mortals.

Linden Lab in 9 years has always fixed the problems on their end. But, they can be guilty of assuming it is the user when it isn't. That is VERY reasonable on their part as years of experience show that is the most prevalent case. It usually only takes seconds for 10,000+ of us to let them know some part of their system is down. So, if you alone have a problem, the odds are it is on your end. When thousands of us have a problem odds are it is on LL's end.

When that is not the case, they have to be shown proof. Your word is that of an uninformed non-network specialist. They won't take it. Their time is better spent working on what they likely can fix. Whether that is right, just, or fair only matters to those that have lost contact with reality. It is the way it is. Cope.

Your ISP tends to behave similarly. They may think they know their stuff is working and push you off by sending you to anyone, not them...

Only when you have documented the problem showing where the fault is will they take action. Learn to deal with it.

Since you haven't given us the specifics of your system or Internet service, we can't really help you at the technical level. 

 

and another thing: I HAVE followed your guide and it led me no where. all it did was make me complain to my ISP. ive been dealing with this for years now. as i have been saying, my isp keeps forwarding me to LL. and Techs that come out to resolve my issue are rude and say its linden lab. they find packet loss, but do they resolve this issue? no. they argue and then they leave. 

[Nalates Urriah]

Now I understand why you are having problems.

Good luck.

[Tdawg14 Landfall]

Just now, Nalates Urriah said:

Now I understand why you are having problems.

Good luck.

[Tdawg14 Landfall]

2 minutes ago, Nalates Urriah said:

Now I understand why you are having problems.

Good luck.

that guide is useless with my issue

[Tdawg14 Landfall]

3 minutes ago, Nalates Urriah said:

Now I understand why you are having problems.

Good luck.

let me break it down: THEY. WON'T. COOPERATE.