Firestorm crashes when using acute accent in the chat

[Gerwyrik]

Firestorm always crashes when typing characters with tilde (for example: á, é) in chat.
I'm using a linux distribution (Arch Linux) with the following characteristics:

Kernel:
Linux 4.12.4-1-ARCH x86_64 GNU / Linux.

Video:
3D controller: NVIDIA Corporation GF117M (rev a1) [GeForce 610M / 710M / 810M / 820M / GT 620M / 625M / 630M / 720M]
Subsystem: ASUSTeK Computer Inc. GeForce 820M
Kernel driver in use: nvidia

And this is the error message in the terminal:

"The program 'do-not-directly-run-firestorm-bin' received an X Window System error.
This probably reflects a bug in the program.
The error was 'BadValue (integer parameter out of range for operation)'.
  (Details: serial 833 error_code 2 request_code 101 minor_code 0)
  (Note to programmers: normally, X errors are reported asynchronously;
   That is, you will receive the error a while after causing it.
   To debug your program, run it with the --sync command line
   Option to change this behavior. You can then get a meaningful
   Backtrace from your debugger if you break on the gdk_x_error () function.) "

I have the following libraries installed:

apr-util dbus-glib glu gtk2 libgl libidn libjpeg-turbo libpng libxml2 desktop nss openal pangox-compat sdl zlib

Thanks in advance.

Edited August 5, 2017 by Gerwyrik

[Whirly Fizzle]

I'm unable to reproduce this on Windows on Firestorm & my friend tested on Mac & didn't crash.
Still waiting for someone else to test on a Linux system.

Can you please file a JIRA issue reporting this crash & include your viewer logs from a session where you reproduce the crash.
http://wiki.phoenixviewer.com/file_a_jira

Thanks!

 

[Whirly Fizzle]

What method are you using the type the tilde characters?

[Lindal Kidd]

Wow, someone found a new way to break Firestorm!

[Bluezy Bleac]

I use Linux, (yes it's an ubuntu system because I'm lazy) but for me using the éèàêîôûâäëüïö signs is not a problem, is there a way for you to send us your firestorm.log after crashing?  That way we can see what goes wrong.  Well, the people smarter then I can see it.

[Damian Zhaoying]

12 hours ago, Bluezy Bleac said:

I use Linux, (yes it's an ubuntu system because I'm lazy) but for me using the éèàêîôûâäëüïö signs is not a problem, is there a way for you to send us your firestorm.log after crashing?  That way we can see what goes wrong.  Well, the people smarter then I can see it.

Same here. Kubuntu 16.04 64 bits. My main language is spanish, so I use a lot of acents and special characters....

 

SaludOS/2 

[Gerwyrik]

On 5/8/2017 at 4:14 PM, Whirly Fizzle said:

I'm unable to reproduce this on Windows on Firestorm & my friend tested on Mac & didn't crash.
Still waiting for someone else to test on a Linux system.

Can you please file a JIRA issue reporting this crash & include your viewer logs from a session where you reproduce the crash.
http://wiki.phoenixviewer.com/file_a_jira

Thanks!

 

Done.

I also added an image there, with the keys that I pressed to enter a character with tilde, here:

https://jira.phoenixviewer.com/browse/FIRE-21520

Edited August 6, 2017 by Gerwyrik

[Gerwyrik]

13 hours ago, Bluezy Bleac said:

I use Linux, (yes it's an ubuntu system because I'm lazy) but for me using the éèàêîôûâäëüïö signs is not a problem, is there a way for you to send us your firestorm.log after crashing?  That way we can see what goes wrong.  Well, the people smarter then I can see it.

I can not upload files here, but I uploaded two logs here: https://jira.phoenixviewer.com/browse/FIRE-21520

[Gerwyrik]

I've just confirmed that I have the same problem with the Secondlife viewer.