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StilettoSara

After I crashed yesterday...

Question

Posted (edited)

all my folders with Landmarks...

& all my folders with saved Outfits are empty.

Tonight I see that so most of my folders are. Some few have an arrow
one step or so further down but main folders are all showing empty.

It was so over 1 hour after I crashed yesterday and is
the same today as I now logged back in... like 16 hours later?

 

How do I do to get it back to normal?

I use Firestorms latest viewer.

 

Thanks in advance for any tip that can solve this irritating and annoying thing :(

Best Regards Sara

Edited by StilettoSara

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Now I have un installed Firestorm and installed it again.

Still same thing. This is utterly bad :(

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Posted (edited)

Did you do a clean install, as per the instructions in this video?

If you didn't then do that first, and follow the instructions exactly.

If you did, then the next thing to do is download and install the official LL viewer, and see if your outfits and landmarks are still missing.

If they're fine in the LL viewer but missing in the Firestorm viewer, then I'm pre-emptively paging @Whirly Fizzle to make her aware of this so she can help you out with more Firestorm-specific advice.

If they're also missing in the LL viewer, then your inventory has become corrupted and you'll need to open a support ticket to get it fixed. (This takes about 10 minutes and you need to be logged out while it's done. You'll be given instructions on what to do.)

Edited by Skell Dagger
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Fixed!   :) Weeeeeeeeee ♥♥♥

Very strange......I made a clear cache AFTER
I re installed Firestorm again... after a CLEAN INSTALL (which wasn't enough)

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Ty for all the nice good tips Skell :) 

I was lucky and now have all back into my inventory!

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