Changed my email but marketplace orders are still being sent to the old email....

[Ample Clarity]

Hey there,

 

The other day I changed my email (https://accounts.secondlife.com/change_email/?lang=en-us)  but my marketplace orders are still being sent to the old email.... I'm receiving messages at the new email but that's it. How can I change my marketplace email as well? I tried looking on the marketplace but to no avail.

 

Thank you for your time and consideration! 

[Whirly Fizzle]

It's a known bug.
Support can fix this for you.
You need to file a support ticket at https://support.secondlife.com/create-case/

[Ample Clarity]

Thanks Whirly!

[Dakota Linden]

Greetings!

The bug is that the system doesn't update the email address immediately, and it can sometimes take up to 7 days for the Marketplace to reflect the change.

As Whirly said, drop us a Support Case under General Marketplace Issues and we are happy to manually push through the change so that you do not have to wait for the system to update the information on its own.