rolling restarts on the main Second Life Server channel screwed up!

[Cash Button]

Today's rolling restart on the main Second Life Server channel in region Undulosa has screwed up!

When I attempt to save a script, I get this compile error: "Sim lacking UpdateScriptTask capabilities. Unable to request recompile".

Where can I report this other than here or submitting a ticket (which would take days as usual)

 

[Rolig Loon]

Reporting it here will have no effect, since we are all SL residents like you.  Submit a support case.  Cases regarding region performance typically get attention within an hour, in my experience.

[Cash Button]

ok thanks Rolig,but I aint holding my breath

[Love Zhaoying]

Hope that's not universal or is fixed fast, about all I do in SL is script!

[Cash Button]

Support case submitted:

Today's rolling restart on the main Second Life Server channel in region Undulosa broke it!
When I log in there I get this message: "There was a problem saving the default permissions due to the following reason. Couldn't resolve host name. Please try sending the default permissions later."
When trying to save a script, I get the following compile error: "Sim lacking UpdateScriptTask capabilities. Unable to request recompile"

Is anyone else on the main channel having the same problem?

[Nova Convair]

All fine here.  ( Second Life Server 17.05.26.326655 )

Your sim needs a restart or you have a viewer problem. Install another viewer and try again.

[Love Zhaoying]

Just got an email that rolling restarts completed. Perhaps they were still in-progress during your issue.

[Cash Button]

Still broken and not just for me. Also unable to teleport or fly out of sim.

[Whirly Fizzle]

Sounds like the region came back online with caps failure.
A region restart will fix it.

I just checked that region & it definitely has caps problems.
Unable to login there directly because the viewer cannot get the seed cap.
You can TP into that region but all caps are dead.

The fastest way to get a mainland region restarted is to file a support ticket at https://support.secondlife.com/create-case/ and choose "Land & Region" then "Report an offline region",
even if the region isn't technically offline.
But you must make it clear in the ticket why the region needs to be restarted.

Also to note, the quickest way to see if a region has caps failure is:
Enable the Develop menu in the top menu bar of the viewer with CTRL+ALT+Q.
Develop -> Consoles -> Debug console.
Develop -> Consoles -> Capabilities info to debug console.
This will dump all the caps into the console/log & on a region with broken caps, you'll see only 1 cap (seed cap) is dumped.
On a region with working caps, over 80 caps should be dumped.

 

[Innula Zenovka]

@Whirly Fizzle  Forgive my ignorance, but what are caps and seed caps in this context?

[Nalates Urriah]

@Innula Zenovka Caps is short for capabilities. Think of it as the region server connecting to the rest of the SL backend. So, a cap is the script compiler, group chat, and so on. A cap can be any service or task handled by a server other than the region server.

[Cash Button]

Thank you Whirly, followed your advice and region was restarted. Problem solved!

[Whirly Fizzle]

3 hours ago, Innula Zenovka said:

@Whirly Fizzle  Forgive my ignorance, but what are caps and seed caps in this context?

These pages are a bit outdated but they explain caps better then I could 

http://mrtopf.de/second-life/slga-capabilities-explained-technical/

http://wiki.secondlife.com/wiki/Capabilities

http://wiki.secondlife.com/wiki/Current_Sim_Capabilities