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How long does it take to wait for your account to be reactivated?


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Tickets are actually dealt with pretty fast lately now that they have cleared the huge backlog that they had.

You could call LL and see if that gets you anymore info, if you're not near SF you could use Skype to call and its not so expensive  (415) 243-9000 or you could try calling the free billing number, but they may just say its not their job lol

Toll-Free (US/Canada)
800.294.1067
Long-Distance
703.286.6277

Our Billing team is available 24 hours a day, seven days a week.
Local Toll-Free numbers

* France: 0805.101.490
* Germany: 0800.664.5510
* Japan: 0066.33.132.830
* Portugal: 800.814.450
* Spain: 800.300.560
* UK: 0800.048.4646
* Support is in English Only

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Tickets are actually dealt with pretty fast lately now that they have cleared the huge backlog that they had.

You could call LL and see if that gets you anymore info, if you're not near SF you could use Skype to call and its not so expensive  (415) 243-9000 or you could try calling the free billing number, but they may just say its not their job lol

Toll-Free (US/Canada)
800.294.1067
Long-Distance
703.286.6277

Our Billing team is available 24 hours a day, seven days a week.
Local Toll-Free numbers

* France: 0805.101.490
* Germany: 0800.664.5510
* Japan: 0066.33.132.830
* Portugal: 800.814.450
* Spain: 800.300.560
* UK: 0800.048.4646
* Support is in English Only

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Did you read my response to your similar post from yesterday? Was your original account from the Teen Grid? if so that may be the reason you were unable to log in with it, also the reason why you cannot find any of your old friends. Teen Grid was closed a few months ago. Any accounts from people who are younger than 16 have been put on hold until the person turns 16. 

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