Wrong Item Name in Second Life Marketplace when language settings are German

[Klip Klaar]

In my Marketplace Shop I have several Items listed. I often used the 'Quick fill' option to save time and take the description of one item to copy it to another item and then edit for instance name and colour settings.

When I viewed the result in English and other languages, everything seems correct. But when I use my Shop page in German, it is wrong. The shown Item uses the description of the parent template I used for the Quick fill instead the edited description !

Examples:

WRONG description with German Settings:

Wrong Item Description: https://picasaweb.google.com/lh/photo/YnQ0JFxLp_nZ5VKQw4Wlqg?feat=directlink
Wrong Item Listing: https://picasaweb.google.com/lh/photo/KNVBOmN7lQO38YpSdoZaeg?feat=directlink

CORRECT description with English Settings: Correct Item Description: https://picasaweb.google.com/lh/photo/RN9l6utXMXx_ypa_9qDXMg?feat=directlink

 

Please help!

[Jaylin Wytchwood]

I would Ticket, seems to be a problem with the template, and hope LL changes..eventually.

Guess you have to change by hand til then.

 

 

[Peewee Musytari]

I agree that you should submit a ticket, go to https://support.secondlife.com/create-case/ and use the Marketplace Issues category.

[PeterCanessa Oh]

This is a residents' forum and not a means to contact Linden Lab so we can't help with changes like that.

[Stasey Oller]

As tedious as this may sound, the only work around I have found is to

*resend your items (the one's that are wrong in different languages), from your inventory to your mp store using a slightly different name so it does not associate with the pre exisitng item you already have on your mp store. Add an asterisk or something of that sort so it's easier to find and identify.

*fill out all of the same exact details in this listing from your english version but DO NOT use quickfill. You'll have to copy and paste all of it by hand

*Before clicking "update" at the bottom of the listing, be sure that this item is listed as inactive

*Now go back to the listing that appears wrong in other language(s), click edit and then quickfill, and fill this listing, from the handmade listing you just created, and finally click update. 

*Now when in other languages, you will see that the listing is finally the correct name and listing information. 

Word of advice, do not use quickfill going forward until there is a fix for this bug.

[Stasey Oller]

UPDATE:

 

Here's what LL Suggested:

 

After looking at this, the issue is being caused by a different description of the item for the different languages. You can fix this by changing the details in the different language tabs when editing the listings.