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When LindenLab is going to restore the Account Billing Info system with Credit Cards and PayPal?!??


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.....and breathhhhhhhhhhhhhhhhhh :)

It is a shame that the relevant Lindens probably won`t see your post as you have covered all of the frustrations that those of us not resident in US are experiencing lately.

You cannot "add" billing info to your account or use Paypal as a payment method, you need to actually buy the minimum amount of Lindens to get that info onto your account....Unfortunately there now seems to be some problems with using Lindex to buy those Lindens at the moment which doesn`t help.

The automated age verification, has trouble with some basic info such as double last names (like Van Gough) and they need to be typed without the space between them (VanGough), so if you have a name like that it could be something that simple causing it to fail.

There is no specific ticket for manual age verification for Basic accounts, however if you go to https://support.secondlife.com/create-case/ and submit one of the tickets in the Account Issues category (even if its for a different issue) and make it very clear that you need to be verified manually, some people have been lucky and LL have verified them that way.

Finally, there is no toll-free billing number listed for Italy, if you use Skype you can call the regular number free or very much cheaper to: Customer support phone number (All Countries): +44 2033620268

Or alternatively you could email to  support@payments.secondlife.com and let them know what you think of the current system :)

 

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.....and breathhhhhhhhhhhhhhhhhh :)

It is a shame that the relevant Lindens probably won`t see your post as you have covered all of the frustrations that those of us not resident in US are experiencing lately.

You cannot "add" billing info to your account or use Paypal as a payment method, you need to actually buy the minimum amount of Lindens to get that info onto your account....Unfortunately there now seems to be some problems with using Lindex to buy those Lindens at the moment which doesn`t help.

The automated age verification, has trouble with some basic info such as double last names (like Van Gough) and they need to be typed without the space between them (VanGough), so if you have a name like that it could be something that simple causing it to fail.

There is no specific ticket for manual age verification for Basic accounts, however if you go to https://support.secondlife.com/create-case/ and submit one of the tickets in the Account Issues category (even if its for a different issue) and make it very clear that you need to be verified manually, some people have been lucky and LL have verified them that way.

Finally, there is no toll-free billing number listed for Italy, if you use Skype you can call the regular number free or very much cheaper to: Customer support phone number (All Countries): +44 2033620268

Or alternatively you could email to  support@payments.secondlife.com and let them know what you think of the current system :)

 

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The answer to the question in the title is "we have no idea as Linden Lab hasn't said.  They have said paypal is no longer supported outside the USA though".  As Peewee hints this is a resident forum and the Linden's are not likely to read your post.  You might like to try Community Feedback, although there are already several threads there along these lines.

So the answers to the other questions you pose are "It's not us, we just live here" or similar.

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