Jump to content
You are about to reply to a thread that has been inactive for 311 days.

Please take a moment to consider if this thread is worth bumping.

Recommended Posts

First off look in your RECEIVED FOLDER area (bottom of your inventory) and make sure it isn't there.  This assuming you bought it on the Marketplace. 

Second if it is really not there (rare these days thankfully) contact the person you bought it from (in the Marketplace that will be in your purchase history) and ask for a redelivery.  If that doesn't happen in a couple of days, send in a support ticket using MARKETPLACE as the reason and ask support to redeliver. You will need to paste in proof that you purchased. 

IF you bought the item in world, you can look up the info in your web page account under transactions. Return to the shop and see if they have a redelivery terminal. If so, click it to get redelivery of your item. If not, write a notecard to the person who got your payment explaining what happened WITH the transaction info pasted in. BE POLITE.  

You will most likely need to  unpack and install your product. It doesn't work automatically. 

  • Like 4
Link to post
Share on other sites
  • 3 years later...
You are about to reply to a thread that has been inactive for 311 days.

Please take a moment to consider if this thread is worth bumping.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...