I bought voice morphing

[Aria Lennier]

i payed for a packed and i never got it. The message still is that i don't have any morphing voice. What can i do to get it?

[Chic Aeon]

First off look in your RECEIVED FOLDER area (bottom of your inventory) and make sure it isn't there.  This assuming you bought it on the Marketplace. 

Second if it is really not there (rare these days thankfully) contact the person you bought it from (in the Marketplace that will be in your purchase history) and ask for a redelivery.  If that doesn't happen in a couple of days, send in a support ticket using MARKETPLACE as the reason and ask support to redeliver. You will need to paste in proof that you purchased. 

IF you bought the item in world, you can look up the info in your web page account under transactions. Return to the shop and see if they have a redelivery terminal. If so, click it to get redelivery of your item. If not, write a notecard to the person who got your payment explaining what happened WITH the transaction info pasted in. BE POLITE.  

You will most likely need to  unpack and install your product. It doesn't work automatically. 

[Aria Lennier]

thank you. I will be polite for sure.

[LadyJulietDream]

Same happened to me did you resolve it I can’t 

[Lindal Kidd]

@LadyJulietDream, see my reply to your issue in your other thread.