uncancelling account

[GloriaAmour]

Is there a way to ask LL to not cancel my account, after I have asked for it to be deleted?  It hasn't been deleted yet, and I would like to ask them to not cancel it.

[Madelaine McMasters]

Hi Gloria,

Go here...

https://support.secondlife.com/create-case/

Select "Reactivate an old account" from the "Please select your issue type:" pulldown.

Put a short note, describing your change of heart, in the additional info text box.

There is usually a US$9.95 fee for resurrecting a cancelled account, but they make be merciful and wave that.

Good luck!

Edited March 21, 2017 by Madelaine McMasters

[Rolig Loon]

Or, if it's a Premium account, just contact Live Chat and tell them that you have changed your mind.  Premium accounts are prepaid, so even if you told LL that you want to cancel the account, it won't actually die until the end of the period you have already paid for. The cancellation will only be "pending".  Live Chat can reverse that easily.