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Hello serhat975,

I’m sorry to hear that you are experiencing an issue with your account. Our records show that you have already contacted Support and currently have a case open. Please direct any questions or concerns you may have to your case (Case #02469536) as we cannot assist with these types of issues on the forums.

For future reference, any time you have issues with such as these, please feel free to submit a Support Case (you can do so by going to this handy link here: https://support.secondlife.com/create-case/) or alternatively, you can call one of our Billing support numbers (Toll-Free (US/Canada): 800.294.1067 or Long-Distance: 703.286.6277) and they should also be able to assist you.

 

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