• Announcements

    • Xiola Linden

      The New Community Platform   03/21/2017

      We are still working on making adjustments and changes to the new platform. Thanks  to everyone who has been sending in feedback and filing any bugs you've encountered! 
  • 0
Sign in to follow this  
Followers 0
Jezzicka66

I bought several things, but I didn't receive them. Any help?

Question

So I was buying a lot of things for my new premium house, and I noticed several things hadn't fully gone over into my inventory. I'm just wondering what happened, if it's a glitch or if I was scammed somehow.

Share this post


Link to post
Share on other sites

1 answer to this question

  • 0

Without more information we can't say, however a couple of points.

Did you buy in world or on marketplace?  If marketplace you have a complete record of all purchases made on your account and evrything you bought will have gone to your received items folder in the first instance.  So check there and see if you have perhaps not unpacked a box properly for example.

If you purchased in world you have 32 days of transaction history on your SL dashboard.  Check that your purchases went through, and search your inventory using the correct name of the items.  

If you have accidentally deleted anything, and so long as it was copiable, then it may be possible to get a redelivery.  Many stores have redelivery terminals for just this eventuality.  If the stores you used do not have this facility, then check the profile and see how the store owner prefers to be contacted.  Ask them politely for a replacement.

If any of your missing items are not copiable, then you are probably out of luck.  Most store owners will not send additional copies of ntransfer only goods.

You say that 'hadn't fully gone over into my inventory'; what do mean by 'fully'?  Are you saying that a living room set, for example, has sent chairs and sofa but missed out the end tables?  It is possible that you bought something other than what you thought, or that you didn't wait for a boxed item to load all contents before unpacking.

A thorough check of your purchase history and inventory will most likely find your stuff.

If you were 'scammed' it would probably have been an 'empty box' seller.  In SL caveat emptor is ever the watch word, as LL never involve themselves in what they term resident to resident disputes.  Before buying more stuff, check the stores are legit - read the owner's profile, see if they have a store in world, a blog or facebook page and read reviews for their products.  

Good luck.

2 people like this

Share this post


Link to post
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
Sign in to follow this  
Followers 0