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PixieAlice Lionheart

Sold Lindens and never got a credit for them?

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Officially, Linden Lab says to expect a credit transfer to take up to 5 business days (so that's not counting weekends and holidays).  It sounds to me, though, as if you haven't filed a credit transfer request yet because you haven't received anything from the sale of your L$ on the LindeX. 

If that's true, please check the LindeX Order History on your dashboard at secondlife.com >>> LindeX >>> Manage. If the sale was completed, you will see a note to that effect and the proceeds should be in your USD balance, ready to transfer.  However, if the sale is still pending, it's probably because you used the Limit Sell option and set a price that was unreasonably high.  If that's the case, you could wait forever until someone is desperate enough (or dumb enough) to buy at your offered price.  Your best option then is to cancel the order and place a new sale order, using the Market Sell option so that you get an immediate sale.

If this is confusing to you, please read https://community.secondlife.com/t5/English-Knowledge-Base/Buying-and-selling-Linden-dollars/ta-p/700107#Section_.1.2 carefully.

If you have a non-technical issue related to billing concerns, you can call the Linden Lab billing team at the following toll-free numbers at any time 24/7:

Local Toll-Free numbers

US/Canada: 800-294-1067 FREE
France: 0805-101-490
Germany: 800-724-4552 FREE
Japan: 800-100-3060 FREE
Brazil: 800-878-3076 FREE
Spain: 90-083-9074
UK: 800-086-9081 FREE

Long distance ( not free, but you can use Skype to save some cost ) : 703-286-6277
**Note: Support is offered only in English

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Officially, Linden Lab says to expect a credit transfer to take up to 5 business days (so that's not counting weekends and holidays).  It sounds to me, though, as if you haven't filed a credit transfer request yet because you haven't received anything from the sale of your L$ on the LindeX. 

If that's true, please check the LindeX Order History on your dashboard at secondlife.com >>> LindeX >>> Manage. If the sale was completed, you will see a note to that effect and the proceeds should be in your USD balance, ready to transfer.  However, if the sale is still pending, it's probably because you used the Limit Sell option and set a price that was unreasonably high.  If that's the case, you could wait forever until someone is desperate enough (or dumb enough) to buy at your offered price.  Your best option then is to cancel the order and place a new sale order, using the Market Sell option so that you get an immediate sale.

If this is confusing to you, please read https://community.secondlife.com/t5/English-Knowledge-Base/Buying-and-selling-Linden-dollars/ta-p/700107#Section_.1.2 carefully.

If you have a non-technical issue related to billing concerns, you can call the Linden Lab billing team at the following toll-free numbers at any time 24/7:

Local Toll-Free numbers

US/Canada: 800-294-1067 FREE
France: 0805-101-490
Germany: 800-724-4552 FREE
Japan: 800-100-3060 FREE
Brazil: 800-878-3076 FREE
Spain: 90-083-9074
UK: 800-086-9081 FREE

Long distance ( not free, but you can use Skype to save some cost ) : 703-286-6277
**Note: Support is offered only in English

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