Market place items not sending

[Catwise Yoshikawa]

Hi, did you check your order history in Marketplace? You should check if your order was delivered or not and in case of error delivery read exactly why.

 

1. Login to the Marketplace.
2. Click My Marketplace and click My Account.
3. On the left, click Order history. You can also check other account-specific information here.

   

You can read more about thi in http://community.secondlife.com/t5/English-Knowledge-Base/Shopping-in-the-Marketplace/ta-p/700195

To learn how to send tiket go here: http://community.secondlife.com/t5/English-Knowledge-Base/How-to-contact-customer-support/ta-p/739385

[Catwise Yoshikawa]

Hi, did you check your order history in Marketplace? You should check if your order was delivered or not and in case of error delivery read exactly why.

 

1. Login to the Marketplace.
2. Click My Marketplace and click My Account.
3. On the left, click Order history. You can also check other account-specific information here.

   

You can read more about thi in http://community.secondlife.com/t5/English-Knowledge-Base/Shopping-in-the-Marketplace/ta-p/700195

To learn how to send tiket go here: http://community.secondlife.com/t5/English-Knowledge-Base/How-to-contact-customer-support/ta-p/739385

[PeterCanessa Oh]

Linden Lab will not get involved in inter-residents disputes like this.  If the seller won't respond you're pretty much stuck.

[scdaluz]

ok so there is no way to get the refund if they refuse to send items after point of sale in world... understood then and thanks catwise, I have been delivered items according to the site but they never reached me in world, I have been logged on for a long time and no luck I have contacted seller and they are not responding, as Peter says I am pretty much S.O.L. I will just not be doing any further business with Sine Wave...

[scdaluz]

ok so there is no way to get the refund if they refuse to send items after point of sale in world... understood then and thanks catwise, I have been delivered items according to the site but they never reached me in world, I have been logged on for a long time and no luck I have contacted seller and they are not responding, as Peter says I am pretty much S.O.L. I will just not be doing any further business with Sine Wave...

[scdaluz]

Guess there is no real way to get a refund this is ok then... a little disapointed that vendors who falsely take linden without giving products is allowed by LL apparently... I thought they may remove a store if the seller is not responding to any customer service requests... this was why I try to contact LL... the seller is not just doing this to me, but 10 others that I know this week alone...

[Drash Caiben]

i have ordered and paid my $ for an item through the market and it says it was delivered but i never got it and appears i am out $399 as i can't contact the owner of the store and there is no way to get help What am i supposed to do get - where is the help a premium member is supposed to be able to access? seems the market is just a rip off this has happened to me before.

[Drash Caiben]

WHY does the market place allow vendors to sell things when it seems the vendors no longer exist or the shops are just not contactable How can you have any faith in the market place when you just get ripped off with no recourse????