Lyiie Posted February 14, 2017 Share Posted February 14, 2017 I just bought a new laptop and installed Firestorm viewer. Everytime another avatar is around the screen will start glitching, turn black with other random colors. I will link a picture and list my laptop specs below. Please help!Operating system: Windows 10 HomeModel: GL62 6QF-1469CAProcessor: Latest 6th Gen. Intel® Core™ i7-6700HQ processor; CPU Speed 2.6 to 3.5 GHz w/ Turbo BoostStandard Memory: 12GB DDR4 (8GB+4GB); 2 slots in total for max 32GBOptical Drive: DVD Super MultiStorage: 128GB M.2 SSD +1TB (SATA) 7200rpm Link to comment Share on other sites More sharing options...
Aethelwine Posted February 15, 2017 Share Posted February 15, 2017 You will probabaly get a quicker answer in the firestorm group. Also the first question they will probably ask, is which graphics card does it have. From the model, it is possibly a GeForce® GTX 960M ? Have you tried any other viewers and do they have the same problem? Link to comment Share on other sites More sharing options...
Whirly Fizzle Posted February 15, 2017 Share Posted February 15, 2017 It looks like this "bug", which is a bug in older Intel drivers, not the viewer: BUG-10819 - [intel HD Graphics 500 series] Screen flashes with certain graphics settings when any worn rigged mesh is in view textured with a diffuse texture set to alpha blending mode. Updating to the latest Intel graphics driver will fix it. If your laptop also has a discrete gaming card, you should set the viewer to use the discrete GPU & not the built in Intel graphics, which will also fix the problem. Link to comment Share on other sites More sharing options...
Kisstal Posted March 26, 2017 Share Posted March 26, 2017 I looked all over the net for a solution and kind of had to roll my eyes when I discovered all the issues were actually a quick fix for me TRY THIS: Go to your Desk Top Right click the FIrestorm Application Shortcut Select Troubleshoot Compatibility Follow the steps given using the recommended setttings. Be sure to test the viewer as it says, if this fixes it, be sure to accept those changes. Link to comment Share on other sites More sharing options...
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