what heppend? i didn't get any L$ when i exchange L$ with my credit card. my card already paid

[Juni Zuzu]

2017-01-02 03:18:55 LindeX Underpayment Credit for order #58469126 ($50.00) ($50.00)
2017-01-02 03:18:55 LindeX Currency Buy - order_id=58469126 $50.00 $0.00
2017-01-02 03:18:55 Payment of 50.00 USD, Visa ending with 6074 ($50.00) ($50.00

 

 usually i exchanged L$ with no problem. but i exchanged L$ used my credit card at last night ( korea of time) i didn't get any L$. if you can help me. what happend  with my L$??, i called company of credit card, they told me already my card paid. i want get my L$, if you can't who can help me for this problem? please answer to me. thank you

 

[Lexy Nexen]

You may have attempted to do this while the maintenance was being done to resolve this issue. Here is what the updates were which I believe have since been resolved:

 

Billing and Marketplace Issues

Incident Report for Second Life

Resolved

The issues impacting L$ and marketplace purchases have been resolved. You may once again purchase/sell L$, purchase items from the Marketplace and resume process credit requests.

Posted 6 minutes ago. Jan 03, 2017 - 08:22 PST

Investigating

We are aware that many users are experiencing issues with L$ purchases and receiving Marketplace deliveries. During this time, please refrain from attempting to purchase L$, initiating process credits, and making purchases on the Marketplace. Please monitor this blog for additional updates.

Posted about 3 hours ago. Jan 03, 2017 - 05:38 PST

[Lindal Kidd]

Call Billing at one of the numbers below, or file a Support Case.

US/Canada: 800-294-1067
France: 0805-101-490
Germany: 0800-664-5510
Japan: 0066-33-132-830
Portugal: 800-814-450
Spain: 800-300-560
UK: 0800-048-4646
Brazil: 0800-762-1132

Long distance ( not free, but you can use Skype to save some cost ) : 703-286-6277
**Note: Support is offered only in English