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Instant Buy shouid be just that...instant.  If it isn't, check the following:

  • Is your payment method accepted by Linden Lab?  They won't take debit or prepaid cards.
  • Is your payment method current?
  • Is your card over your current limit?
  • Where are you looking to see your $L balance?  If you are looking at the balance shown on your viewer in world, it may not have updated correctly.  Check your balance on your Dashboard page here on this site.

If none of the above seem to apply to you, then call Billing at one of these numbers:

US/Canada: 800-294-1067
France: 0805-101-490
Germany: 0800-664-5510
Japan: 0066-33-132-830
Portugal: 800-814-450
Spain: 800-300-560
UK: 0800-048-4646
Brazil: 0800-762-1132

Long distance ( not free, but you can use Skype to save some cost ) : 703-286-6277
**Note: Support is offered only in English

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