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Why cant i purchase Lindens?


Doofphina
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Did you enter the request on the Instant Buy or the Best Rate? Instant, you'll get right away. Best Rate you have to wait until someone wants to buy at the rate you want...It's basically a money exchange rather than a direct buy. If you did the best rate, cancel it. Then redo it on the Instant Buy.

If the problem is that you are getting an error message, try removing that payment type the re-add it. I've have that happen a time or two. 

If neither of those 2 situations apply, please edit your question to give us specifics.

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Did you enter the request on the Instant Buy or the Best Rate? Instant, you'll get right away. Best Rate you have to wait until someone wants to buy at the rate you want...It's basically a money exchange rather than a direct buy. If you did the best rate, cancel it. Then redo it on the Instant Buy.

If the problem is that you are getting an error message, try removing that payment type the re-add it. I've have that happen a time or two. 

If neither of those 2 situations apply, please edit your question to give us specifics.

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If you have been using a prepaid card or a debit card, the system may have finally caught up with you. Those options are not supposed to be available any more, but the system may not go back and check existing accounts unless the card is renewed or some other event catches an accountant's attention. If you have a non-technical issue related to billing concerns, you can call the Linden Lab billing team at the following toll-free numbers at any time 24/7:

Local Toll-Free numbers

US/Canada: 800-294-1067 FREE
France: 0805-101-490
Germany: 800-724-4552 FREE
Japan: 800-100-3060 FREE
Brazil: 800-878-3076 FREE
Spain: 90-083-9074
UK: 800-086-9081 FREE

Long distance ( not free, but you can use Skype to save some cost ) : 703-286-6277
**Note: Support is offered only in English

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