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Store sim is having trouble being found in search.


AikoDeverell
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I work for a store sim that is having a lot of trouble being found in search. We used to be on a homestead, but then moved to a full sim. We wanted to keep the name of the sim however, so we paid to have the name changed on the homestead, and on the full sim. For some reason when you search our store, or the sim name itself, it will either not show up or both sims will show up. The old homestead shows up first before the actual sim that we are on, is there any way to fix any of this?

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I'm rather surprised that they let you do that.  The Land Ops crew are pretty sticky about never re-using a region name. It's hard on their filing system (which is probably why it's getting confused now).  The only way you are probably going to get this sorted out is to contact the Concierge service with a support case.

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