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Can't receive off line IMs to my email


Aaliyah Venenbaum
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Well, there are two possibilities. If you are using an e-mail program like Outlook on your own computer, there will be a folder labeled something like "Junk E-mail" to look in. Whoever provides your Internet service probably also has a spam filter that traps the really nasty stuff before it even gets to your computer. Mine sends me a note once a week to say that I have 258 questionable messages. If I don't go to check them, the provider erases them after 14 days. If you do your e-mail through Google or Yahoo, they have a Spam folder too. I don't know how long things stay there because I empty it every time I log on. Anyway, .... every e-mail system has a spam filter somewhere. You should get in the habit of scanning through it often. Most of the stuff is Viagra ads, offers for a PhD. diploma, and unclaimed bequests from Nigeria, but every once in a while something really important gets stuck, like a marriage proposal.

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Aaliyah Venenbaum wrote:

Thanks for that - just check and there is nothing from SL - even checked 'banned email addresses - not in there - anyone any more ideas?

You can try submitting a ticket on https://support.secondlife.com/create-case/ make it very clear everything that you have already checked / tested, or they will just reply with suggestions that you have already tried.

 

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