age / account verification

[users32471]

not happy about how long it is taking for me to have my account verified so i can access adult content. i tried to type my passport number for the automatic age verification process but it was not accepted. i then tried to set up a payment relationship with linden labs hoping to get it verified that way by giving my debit card details in the hope it would be matched up with their records but that did not work. i could not email for help as basic members are not allowed to ask about this topic so i then tried to find the live help which was difficult as there was no clear option to go to it on any of the early help pages. i did eventually find it but was told to email images of my passport, bills, etc to a separate email address. once i did that, i was told the images were not visible and so i had to attach them to files. once i did that, i was told the images were not clear enough so i had to retake the images then reattach them to new files before resending them. eventually, i was told that my account was verified but i still cannot access adult land. couldn't linden labs had made the whole verification process simpler or, at the very least, made the verification help pages easier to get to? also, if linden labs are so scared and paranoid that kids can pretend to be grown-ups so they can access adult content that linden labs insist on people sending lots of bills and other verification with the images having to be crystal clear, then why not simply have no adult content AT ALL

[Dresden Ceriano]

*Questions why you picked this forum to post this in* But anyway...

You probably have to set your viewer to enable adult content now that you are verified. I assume you are using viewer 2 since you're fairly new. Here's how:

Go to Avatar/Preferences/General the second thing down you will see "I want to access content rated:", in the drop down menu underneath pick "General, Moderate, Adult". That's it.

If you don't see those options you aren't verified or it maybe it just didn't go through yet for some reason, in which case try restarting your viewer.

Hope this helps... Dres

[Willow Danube]

in addition to Dres..

You may also need to make sure your Search window has all the contents checked if you are looking for adult sims.

BTW: Passport doesn't work for some people.. mine as well. I had to use my country's social ID to be verified and make sure you have the address matched in your verification process to your ID.

[Blondin Linden]

I think Dresden is right - you need to now set your maturity preferences. "

"Go to Avatar/Preferences/General the second thing down you will see "I want to access content rated:", in the drop down menu underneath pick "General, Moderate, Adult".

[Kolby Nissondorf]

Im happy to see that Lindens are becoming active in the Forums now !

But yes, they are both right. If you have submitted payment, you must set your maturity prefrences!

Have a good day!

Kolby

[FituDj]

Hi, i need age verification, but, i do no generate ticket, i do no, and what email.

 

Hola, necesito verificar mi edad, no se donde se generar los tickets para eso, ya fui a contacto de soporte y no aparece la opcion de verificacion de edad, envie emails a support pero me responden incoherencias....