Why i can't update my credit card information ?

[Josephine Darkrose]

I want to update my credit card information. It's a new one but the system rejects it.... Why ?

[Dilbert Dilweg]

If you are outside the US there has been some changes to billing. You should contact billing for help

And the Wiki is down right now

Or I would direct you to this Link

http://wiki.secondlife.com/wiki/Linden_Lab_Official:Why_can%27t_I_update_my_credit_card_billing%3F

 

Also the stopped accepting gift cards and prepaid cards..

Contacting Linden Lab Billing If you have a non-technical issue with your account related to billing concerns, you can call the Linden Lab Billing team at the following toll-free numbers: US/Canada: 800-294-1067 France: 0805-101-490 Germany: 0800-664-5510 Japan: 0066-33-132-830 Portugal: 800-814-450 Spain: 800-300-560 UK: 0800-048-4646 Long distance (not free): 703-286-6277 The Billing team is available twenty-four hours a day, seven days a week.

 

[Nyll Bergbahn]

Buy some Lindens via the Linden Exchange link on your Dashboard. Just follow the process and at the end you will be asked to input your credit card details so type in the new card details and your payment info will be updated same time as purchasing the Lindens.