Every time I try to login, it says "Second Life cannot be accessed from this computer"

[Quick Stormcrow]

Every time I try to login, it says "Second Life cannot be accessed from this computer" 

It let me log in just hours ago just find, and suddenly it is giving me this message when I try to login.  I have no emails from Lindon Labs saying anything disciplinary, this is a private computer and I'm the only one that uses it, the only one that logs into SL with it.  So I cannot understand why it would suddenly do this.

[Cinnamon Lohner]

Well, unfortunately, that IS the message you get if your computer or IP address has been blocked by LL.  You will need to open a support ticket and find out what the issue is.

--Cinn

[LadyWhite Farrior]

Hwllo , I  and others are haVing same issue and  no email at all and  was on just  hours beofre just  doing my horses  and shopping.  I have done all they say to do and  and wrote them emai. aswell.  I hope it is fixed soon please post wheen you get a answer or its fixed so I can know what to do aswell thank  yo u

LadyWhtie farrior

[Peewee Musytari]

@ LadyWhite, Don`t wait, if you have the same problem you need to get your computer unblocked too.

If you are premium go to Live Chat, otherwise submit a ticket on: https://support.secondlife.com/create-case/

Some people have had luck calling the free billing number so you could try that too, but don`t be surprised if they say its not their job...Its all down to who answers the call.

Toll-Free (US/Canada)
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703.286.6277

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* Support is in English Only

[LadyWhite Farrior]

Thank you very much PeeWee and I after awaking this morning see that many others are expericancing same issue and have filed report and talked to live help aswell in my email I received a answer saying it is a bug and that they are working on fixing the issue for all of us... Yeah........... bugs.... lol..

[Peewee Musytari]

Thankyou LadyWhite, I have posted your findings on the other threads with the same problem, much appreciated

[Odine]

hello, do you still have login problems? I have too since hours - does anyone have a solution ?

greetings Odine

[Peewee Musytari]

Hi Odine, LadyWhite has received an email from LL confirming that it is a bug that being worked on, so I`m afraid you will have to wait until it is fixed. You can email support@secondlife.com yourself and see if you get the same response if you like, but it does look like there are several people with the same issue.

[samara01]

I have the same issue. I sent a support ticket in and have not gotten a response all day. It worked fine yesterday! Today, it gives me the same error message.

[Peewee Musytari]

Hi samara01, LadyWhite has received an email from LL confirming that it is a bug that being worked on, so I`m afraid you will have to wait until it is fixed. You can email support@secondlife.com yourself and see if you get the same response if you like, but it does look like there are several people with the same issue.