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Quick Stormcrow

Every time I try to login, it says "Second Life cannot be accessed from this computer"

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Well, unfortunately, that IS the message you get if your computer or IP address has been blocked by LL.  You will need to open a support ticket and find out what the issue is.

--Cinn

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Well, unfortunately, that IS the message you get if your computer or IP address has been blocked by LL.  You will need to open a support ticket and find out what the issue is.

--Cinn

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Hwllo , I  and others are haVing same issue and  no email at all and  was on just  hours beofre just  doing my horses  and shopping.  I have done all they say to do and  and wrote them emai. aswell.  I hope it is fixed soon please post wheen you get a answer or its fixed so I can know what to do aswell thank  yo u

LadyWhtie farrior

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@ LadyWhite, Don`t wait, if you have the same problem you need to get your computer unblocked too.

If you are premium go to Live Chat, otherwise submit a ticket on: https://support.secondlife.com/create-case/

Some people have had luck calling the free billing number so you could try that too, but don`t be surprised if they say its not their job...Its all down to who answers the call.

Toll-Free (US/Canada)
800.294.1067
Long-Distance
703.286.6277

Our Billing team is available 24 hours a day, seven days a week.
Local Toll-Free numbers

* France: 0805.101.490
* Germany: 0800.664.5510
* Japan: 0066.33.132.830
* Portugal: 800.814.450
* Spain: 800.300.560
* UK: 0800.048.4646
* Support is in English Only

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Thank you very much PeeWee and I after awaking this morning see that many others are expericancing same issue and have filed report and talked to live help aswell in my email I received a answer saying it is a bug and that they are working on fixing the issue for all of us... Yeah........... bugs.... lol..

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hello, do you still have login problems? I have too since hours - does anyone have a solution ?

greetings Odine

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Hi Odine, LadyWhite has received an email from LL confirming that it is a bug that being worked on, so I`m afraid you will have to wait until it is fixed. You can email support@secondlife.com yourself and see if you get the same response if you like, but it does look like there are several people with the same issue.

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I have the same issue. I sent a support ticket in and have not gotten a response all day. It worked fine yesterday! Today, it gives me the same error message.

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Hi samara01, LadyWhite has received an email from LL confirming that it is a bug that being worked on, so I`m afraid you will have to wait until it is fixed. You can email support@secondlife.com yourself and see if you get the same response if you like, but it does look like there are several people with the same issue.

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