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Faelene1488303393

why am I not receiving IM messages from some of my friends when we try to chat via IM?

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Venus Petrov    330

Venus Petrov
Posted

Check the channel on which you are IMing.  It should be in the bottom right corner.  The channel should be set to zero. If yours is not zero, change it.  Since you have ruled out muting, this may be your issue.

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Venus Petrov    330

Venus Petrov
Posted

Check the channel on which you are IMing.  It should be in the bottom right corner.  The channel should be set to zero. If yours is not zero, change it.  Since you have ruled out muting, this may be your issue.

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