Unable to log in

sven13162 · November 4, 2016

I try to log in, but as soon as I do, I am at my home destination. then it logs off, to my desk top. Have tried this many many times. answers please.

Feliciana Zabaleta · November 5, 2016

There isn't a lot of information here to work with, but I will try my best.

1. The area you are logging into is having connection issues.

2. Your system is having connection issues.

3. There may be an issue with the viewer itself and it may need to be re-installed.

4. User name or password problem.

Without any error messages and such it is really hard to pinpoint the problem for you. The above issues may be a culprit.

Felicia

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