Rhys Goode Posted October 31, 2016 Posted October 31, 2016 Trying to get onto the beta grid, first time in nearly a year. But it won't let me log in with my current SL password.Do I need to reset my password? File a jira? Come back next week because it is down this week?Any info welcome, thanks!
Chic Aeon Posted October 31, 2016 Posted October 31, 2016 I haven't reset my password for myself of my alt in for-e-ver so resetting is not a requirement. She was over there this morning several times just fine. Does it say your password is incorrect? Or another error message. You might try logging into Mesh Sandbox 3 ---- BUT AS I checked that she is there but the map isn't working or search on the map OR copy to clipboard etc. SO it may just be a temporary issue. Give it a few and try again and if it still isn't working you might want to file a ticket? Edit: She is the ONLY one in the four mesh sandbox grids. While not terribly unusual (not much going on there lately) it does sort of suggest something might be amiss .
Bitsy Buccaneer Posted November 1, 2016 Posted November 1, 2016 Open a Support Ticket and ask for your inventory to be synced with Aditi. That seems to be the way they are currently doing things. You should have access after they do the next reset. I have heard it is at 6 am SLT but cannot verify that. Should be within 24 hours.
Rhys Goode Posted November 1, 2016 Author Posted November 1, 2016 Well, waiting a bit did not help, so I am off to file a ticket.
Rhys Goode Posted November 2, 2016 Author Posted November 2, 2016 I filed a ticket, got a speedy response, and am now good to go.
Bitsy Buccaneer Posted November 2, 2016 Posted November 2, 2016 Good to hear. Time zones complicated things for me. A speedy response was the next day. And since it was a question and then another question.... :matte-motes-smile:
MSTRPLN Posted November 17, 2016 Posted November 17, 2016 Had the same issue, been able to login previously and now i can't i changed my password 3 days ago still nothing. so i filed a ticket.
shaniqua Sahara Posted November 17, 2016 Posted November 17, 2016 same here. was able to log in then as soon as i changed passwords i couldn't log in anymore.
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