why do my feet sometimes sink in the floor?

[carmelcoco Latte]

sometimes my feet sink through the floor.  is it the shoes? or do i have some other problem?

 

[Rolig Loon]

It's not really a "problem", per se, but a feature of Sl life.  Whenever you change avatars, or shoes, and sometimes when you simply walk into a different area, your effective height changes.  If such a strange thing happened in RL, your feet would always stay on the ground.  In SL, you might find yourself floating slightly above or below it.  That's why you have an easily accessible Hover Height control. If you right click on your avatar name tag (or part of your avatar that is not an attachment), then select Appearance, then Hover Height, you will get a window. Via this window, you can set your hover height above the ground, via the slider, or by directly typing in numbers. This works whether you are standing, or sitting.

[Amethyst Jetaime]

Be sure that you are wearing the right shoe base that goes with the shoes you are wearing.  Look in the folder that your shoes came in to see.  If you aren't wearing that should solve your problem without having to adjust your hover height.

[Lindal Kidd]

Rolig and Amethyst are both right...but sometimes, it's not your shoes or your Hover setting.  It's the FLOOR.  

Objects in Second Life can be made "phantom."  That is, they appear solid, but you can walk right through them.  Or in the case of a floor or horizontal surface, sink right through them.

Sometimes, horizontal surfaces are made phantom on purpose.  For example, some plants or objects come with "shadow" prims that simulate a shadow cast by light.  These are positioned a few centimeters above the floor or ground.  They're phantom, and when you are under a tree, you may notice that its shadow hits you halfway up your calf.  Ground cover made from prims is also usually phantom.  Walking on what appears to be a nice green lawn or fresh snow can sometimes sink you up to the knees.