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Stalker is flagging my items?


Eva Artemesia
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Hi everybody,

I have an unusual problem. Someone is flagging as many items as he/she can. The item flagged are "Removed under our Marketplace Listing Guidelines for Item Not As Advertised-Incorrect Listing Category." The problem is that my items are exactly as the adv shows (customers can see them using demos and if they eventually find a problem they can contact me, as usual) and they are in the right category, I'm very careful. I've charged one item three times, and many others more than one time, and now I'm loosing my patience. What can I do? How flagged items work? Is there anybody that actually check the flagged items? I can't understand the problem, I'm starting to think I have a stalker that flag my items without reason.

Please let me know,

thank you very much ^^

 

Eva

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Employees of LL are supposed to make the decision, but not all of may do that and just take the items down if they are flagged.  However...

I can't answer for items flagged as not as advertised because I didn't buy anything to check that.

As for wrong category, I did spot check a few of your store items and they weren't in the right place.  Your clothes are in apparel then by sex, but not in the right sub category or even a sub sub category.  Tops should be not be in Apparel » Women's but should be in Apparel » Women's >> Tops then a further subcategory such as tube top, blouse, etc.  Dresses should be in more than just Apparel » Women's » Women's Dresses.  They should also be in one of the subcategories too, such as formal, casual, etc.

LL has gotten very picky about this, because it borks search and shows your items in more categories than they should appear in and is viewed as a way to game this search engine.  So check all your listings to be sure you put them in the deepest subcategory you can.

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Amethyst Jetaime wrote:

LL has gotten very picky about this, because it borks search and shows your items in more categories than they should appear in and is viewed as a way to game this search engine.  So check all your listings to be sure you put them in the deepest subcategory you can.

It is in your own self-interest to do as Amethyst suggests too. The deeper you can get a lsiting into the category system, the bigger the chance it will show up on a search results page.

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It depends on the kind of tat.  Here are the categories:

Tattoos

  • Biker Tattoos
  • Celtic Tattoos
  • Erotic Tattoos
  • Gothic Tattoos
  • Military Tattoos
  • Tribal Tattoos
  • Vintage Tattoos

If the tat you  make truly doesn't fit in one, the general Tattoos category is fine.

Chin is spot on too.  When I search MP I have a script I use in my browser to be able to search by the sub category and sub sub category so I only get the actual item I'm looking for.  I'd never see a halter you made since I would search in the halter category of Tops in women's apparel.  

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Item and listing flaggers don't necessarily have to be stalkers.

They can be just average shoppers like myself frustrated with unrelated listings popping up in categories the don't belong, or items listed as freebies when they are $5L, or a host of other things.

Using accurate product titles, descriptions and keywords goes a long way to not only keeping the Marketplace an efficient way to search for things, but also to have people find your stuff more easily (or at least in the ballpark of what they are looking for).

LL makes up the final decision on the flagged item anyway, and if someone is flagging you incorrectly, it will be them that gets in hot water, not you.

 

REQUEST: I understand you must be into branding yourself, but is it necessary to put your store title first in every product listing?

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Yes, it is :)

 

Anyway, before I was able to edit all my items in the right category (RL work), someone flagged them all at the same time. so I recharge all my many items, putting them in the right category. hope this will work, cause it's a huge work!

Thanks again for your answers!

Kiss

Eva

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  • Moderators


Amethyst Jetaime wrote:

Employees of LL are supposed to make the decision, but not all of may do that and just take the items down if they are flagged.  However...

I can't answer for items flagged as not as advertised because I didn't buy anything to check that.

As for wrong category, I did spot check a few of your store items and they weren't in the right place.  Your clothes are in apparel then by sex, but not in the right sub category or even a sub sub category.  Tops should be not be in Apparel
»
Women's but should be in 
Apparel
»
Women's >> Tops then a further subcategory such as tube top, blouse, etc.  Dresses should be in more than just Apparel
»
Women's
»
Women's Dresses.  They should also be in one of the subcategories too, such as formal, casual, etc.

LL has gotten very picky about this, because it borks search and shows your items in more categories than they should appear in and is viewed as a way to game this search engine.  So check all your listings to be sure you put them in the deepest subcategory you can.

Hello Amethyst Jetaime,

A Linden Lab employee does manually address all flag reports.  Sometimes mistakes do happen, as we are all human, however, when a user flags an item there is no automated process that addresses the reports.

With regards to items not being in an incorrect sub-category, the items are actually shown in fewer categoeies, not more, if they are not in the appropriate sub-category.

Every sub-category item automatically appears in its top level category. 

An item in the Apparel category will ONLY be seen if someone is looking at the main Apparel category.  An item in the Apparel - Women's will ONLY show up if a user is looking at the Apparel - Women's category.

An item in the Women's T-Shirts, category will show when anyone is viewing the Women's T-Shirts, Women's Tops, Women's, and Apparel categories.

 

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