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Dear wathy6,


wathy6
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OK, I'm going to assume you bought something on the marketplace and it hasn't been delivered?  You should send a polite IM and a notecard to the seller, including the transaction history, NOT the invoice or order number.

You should also contact LL as they are responsible for marketplace delivery fails, not the merchant.  It makes sense to let the merchant know, because if the item is copiable, as most marketplace items are, they can simply manually send you a replacement and it quicker than having LL deal with it.

What is useless is posting the information you have here; Lindens rarely come to these forums.

If you update your question please do not name the merchant as that is prohibited in these forums.

Good luck in getting whatever you bought.

 

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OK, I'm going to assume you bought something on the marketplace and it hasn't been delivered?  You should send a polite IM and a notecard to the seller, including the transaction history, NOT the invoice or order number.

You should also contact LL as they are responsible for marketplace delivery fails, not the merchant.  It makes sense to let the merchant know, because if the item is copiable, as most marketplace items are, they can simply manually send you a replacement and it quicker than having LL deal with it.

What is useless is posting the information you have here; Lindens rarely come to these forums.

If you update your question please do not name the merchant as that is prohibited in these forums.

Good luck in getting whatever you bought.

 

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