I paid 4 dollars for lindens, and they doesn't show in my account. anyone can help?

[SarahAdam1990]

I paid 4 dollars for lindens, and they doesn't show in my account. anyone can help?

[Amethyst Jetaime]

Were you actually charged?  Check to see with you payment info provider.  If you were, there are two possiblities depending on what method you used.

When you but Lindens you buy from other residents not LL. If you chose a Best Rate Buy (Limit Buy) that allows you to specify the amount of Linden dollars and the exchange rate you are willing to accept. LindeX automatically matches up buy and sell offers as they come in. If your offer is too high it could take hours, days, weeks, or months or even never, before you get any $L's.

You can cancel the Limit buy and the money will go to your US dollar balance. You can cancel it on the LindeX: Transaction History page on you web dashboard. Click Manage on the sidebar then choose LindeX Order History to get to that page. You can then use Market Buy to get Lindens almost instantly.

If you chose the Market rate you can call billing to find out what happened

Billing support phone numbers:
Toll-Free (US/Canada)
800.294.1067
Long-Distance
703.286.6277
The Billing team is available 24 hours a day, seven days a week.
Local Toll-Free numbers

France: 0805.101.490
Germany: 0800.664.5510
Japan: 0066.33.132.830
Portugal: 800.814.450
Spain: 800.300.560
UK: 0800.048.4646
Support is in English Only

If you cannot use one of these phone numbers contact Live Chat if you are a premium member or file a support ticket