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I bought L$, got them and got charged, but got charged 2 additional dollars a day later


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As the title says, I bought Linden dollars the 19th of September, all fine, received them and got promptly charged, today at 3 AM I got charged an additional two dollars in two separate transactions, I quickly removed my billing information in response, I would like to know if my debit card has been used in another account, because I don't have any new transaction showing up in my history.

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Posted

No, the problem is that you used a debit card, which is not allowed.  When you set up an account, the verification procedure involves sending your credit card company a message that looks like a $1 charge.  No money actually changes hands, but it shows up on your bill as if it did.  If your card passes verification, the company sends Linden Lab an instant response that looks like a refund of $1.  If the verification process fails, that response is greatly delayed, or never comes through.  In any case, you were never actually charged $1 (or $2 if you tried twice).  But your card failed.  Use a real credit card or a verifed PayPal or Skrill account.

If this doesn't make sense to you, or if you have more questions, you can call the Linden Lab billing team at the following toll-free numbers at any time 24/7:

Local Toll-Free numbers

US/Canada: 800-294-1067 FREE
France: 0805-101-490
Germany: 800-724-4552 FREE
Japan: 800-100-3060 FREE
Brazil: 800-878-3076 FREE
Spain: 90-083-9074
UK: 800-086-9081 FREE

Long distance ( not free, but you can use Skype to save some cost ) : 703-286-6277
**Note: Support is offered only in English

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