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No matter how many times I try, the Age Verification will not go through. Do I not exist?


Zaku Poza
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Question

If you have a double last name (like Van Gough) enter it without the space between the names. If you have recently changed address, remember that the system is automated and checks against public records that could be out of date, so try older info & see if that works.

If it still fails & you are a premium member, you can submit a ticket for manual age verification. Unfortunately this ticket type is not available to basic (free) members, but some people have had some luck submitting  a ticket for account issues and LL have accepted it and requested copies of ID, so it is worth a try.

https://support.secondlife.com/create-case/

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If you have a double last name (like Van Gough) enter it without the space between the names. If you have recently changed address, remember that the system is automated and checks against public records that could be out of date, so try older info & see if that works.

If it still fails & you are a premium member, you can submit a ticket for manual age verification. Unfortunately this ticket type is not available to basic (free) members, but some people have had some luck submitting  a ticket for account issues and LL have accepted it and requested copies of ID, so it is worth a try.

https://support.secondlife.com/create-case/

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