how do i start live chat

[Madelaine McMasters]

Hi Suzie,

Live Chat is only available to premium members. You could purchase a month of that just to get access to Live Chat, otherwise you're stuck with the support case route.

[Madelaine McMasters]

Hi Suzie,

Live Chat is only available to premium members. You could purchase a month of that just to get access to Live Chat, otherwise you're stuck with the support case route.

[Alwin Alcott]

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Suzieboboo wrote:

 to the fact i admit i cant remember what pet i put down 4 yrs. ago

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if you didn't sign up with accurate info you will have to explain a lot to LL, they will certainly not take this lightly.

Support will ask proof that you are the rightfull owner of the account. In case you didn't sign up with real details that will be very hard.

I hope the best for you, but there is a chance you never see the acccount, and money, back